Job Specifications
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Launch your consulting journey with West Monroe
West Monroe is seeking Business Strategy Consulting Interns to join our Platforms and Customer Strategy team within our Technology and Experience (TechEx) Practice. As an intern, you will gain valuable experience working with clients across various industries, focusing on strategy, business process, operations, and technology platforms like Salesforce and ServiceNow to enhance their sales, marketing, customer service, and eCommerce functions.
As a Business Strategy Consulting Intern, you will gain hands-on experience in areas such as strategy development, business process design, financial modeling, technology configuration and implementation, preparing you to make a meaningful impact on our clients' marketing, sales, and service teams.
Primary Responsibilities
Support the development of business solutions across Marketing, Sales and Service functions
Conduct market research and data analysis to identify trends and support strategic recommendations
Engage with client stakeholders to gather insights, understand business requirements and document desired outcomes
Participate in strategy workshops to document process improvements, KPIs and guiding principles for client programs
Assist in creating strategic plans and defining metrics for marketing, sales and service improvements
Analyze, redesign, and document operational processes to enhance efficiency and business performance
Document client business requirements and user stories, as well as current state and future state process workflows
Perform configuration/development activities on platforms like Salesforce and ServiceNow and assist in writing technical and solution design documentation
Write and execute unit and user acceptance test scripts and assist in creating and delivering end-user training materials
Support financial modeling to evaluate strategic initiatives and align budgets with business goals
Required Qualifications
Bachelor's degree in progress, with an expected graduation date between December 2026 and July 2027
Intern candidates must be legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
Minimum cumulative GPA of 3.0
Must reside within 50 miles of your assigned office before your start date and throughout the internship; our culture emphasizes team collaboration within a hybrid work model
Ability and willingness to travel Monday - Thursday (up to 50%); travel expenses covered by West Monroe
Preferred Qualifications:
Majors in:
Business Administration
Business Analytics
Economics
Finance
Industrial & Systems Engineering
Information Systems
Marketing
Join our team and make a lasting impact!
Based on pay transparency guidelines, the pay rate for this role is $39.00.
Other consultancies talk at you.
At West Monroe, we work with you.
We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.
You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe's Notice at Collection