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Docusign

Sr. GTM Strategy & Operations Manager

Hybrid

San francisco, United states

Senior

Freelance

20-09-2025

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Skills

Leadership Go Tableau Data Visualization DocuSign Dynamics Strategic thinking Decision-making Sales Sales Strategy Research Autonomy Organization Marketing Analytics

Job Specifications

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. You will work closely with Sales Leadership to set sales strategy, supporting them with ad hoc reporting, analysis, and insights along the way.

This position is an individual contributor role reporting to the Senior Director, GTM Strategy & Operations.

Responsibility

Lead quantitative projects end-to-end, ensuring cross-team collaboration
Define and drive cross-functional strategic projects focused on improving our go-to-market (GTM) engine
Conduct research and analysis on revenue, customer trends, market dynamics, and competitive landscape to support decision-making
Bring thought leadership and strategic thinking to projects ranging from go-to-market design to internal operations
Optimize GTM strategy including core sales processes, productivity drivers, infrastructure and segment performance
Communicate data-driven insights and recommendations to non-technical audiences
Use analytics and data intuition to deliver insights on actions that influence net retention rates
Stay up-to-date with industry trends in data analytics and Sales
Develop and deliver presentations to senior leaders and executives
Operate with a high degree of autonomy
Assist with ad hoc requests and projects from the sales organization
Conceive and deliver new and novel ways of achieving business results, enhancing organizational and team performance, results and productivity
Help business leaders meet their revenue, market share and other targets and KPIs in the fastest, most effective and efficient manner

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

BS/BA degree or equivalent in work experience
12+ years of experience in a Sales Strategy, Sales Operations, Sales Finance, Consulting, Investment Banking role or equivalent
Experience with Salesforce.com, PowerPoint and Excel
Experience with data visualization tools e.g. Tableau
Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Preferred

Sales Strategy Operations experience working closely with Sales Leadership
Ability to interact with and influence all levels from ICs to executives
Prior exposure to high-growth work environments, and a strong understanding of SaaS business models and go-to-market principles are all highly desirable
Excellent at articulating vision and executing projects
Comfortable and flexible working in a fast-paced environment
High degree of intellectual curiosity and self confidence
Well-developed ability to bring structured thinking into highly ambiguous and open-ended problem situations, then drive to consensus

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $157,500.00 - $254,350.00 base salary

This Role Is Also Eligible For The Following

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

Global benefits provide

About the Company

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with soluti... Know more