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Marketing Operations Program Specialist

Marketing Operations Program Specialist

Hybrid

Cupertino, United states

Mid level

Freelance

10-10-2025

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Skills

Communication Data Analysis Salesforce Problem-solving CRM Marketing Analytics

Job Specifications

6 -Month Contract | Hybrid - Cupertino, CA

Our client, is seeking an experienced Marketing Operations Program Specialist to join their global Marketing Operations team. This team plays a key role in enabling on-device communications and automated messaging for media products and services.

You will be responsible for analyzing and improving marketing processes and CRM systems, ensuring efficient execution and data-driven insights that enhance communication performance at scale. The ideal candidate combines strong analytical and technical skills with the ability to collaborate cross-functionally and communicate results to senior stakeholders.

Key Responsibilities:

Lead analysis and optimization of marketing operations and CRM platform processes.
Identify technical issues, process gaps, and opportunities for automation and efficiency.
Develop and implement data analysis methodologies and reporting best practices.
Gather, clean, and organize data from multiple sources to identify trends and anomalies.
Deliver weekly and monthly reports, transforming data insights into actionable recommendations.
Create clear technical documentation to capture incidents, root causes, business impact, and resolutions.
Partner with cross-functional teams to drive system-wide improvements and support large-scale campaigns.

Key Qualifications:

5+ years of experience in analytics, marketing operations, or related roles.
BA/BS or advanced degree in Analytics, Marketing, Engineering, or a related field.
Strong proficiency in CRM tools such as Salesforce or similar platforms.
Expertise in data analysis, visualization, and reporting tools.
Experience with SaaS or subscription-based services.
Strong problem-solving, communication, and cross-functional collaboration skills.
Ability to thrive in fast-paced, ambiguous environments.
AI/ML familiarity is a plus.

About the Company

We're a leading global recruitment agency, specializing in digital talent and our mission is to create futures to make your life easier. Recruitment is the process of seeking out the best person for a job and the best job for a person. At Salt, not only do we strive for the best today, but to create the best future for all in an ever-changing digital world. We see digital recruitment as working with businesses and candidates through digital disruption, innovation, transformation, and business change. Our consultants are ... Know more