Job Specifications
The Food Service Equipment Manager (internally titled Food Service Project Manager)will be a critical part of the Maintenance and Facilities Team, reporting to the VP of Facilities Maintenance and Services. In this role, you will be responsible for the resolution of all maintenance and repair issues with food service equipment in our retail sites as well as other projects associated with food and beverage equipment. You will be responsible for organizing, implementing, and managing vendors related to this equipment to ensure operational efficiencies. Responsibilities include oversight and budgeting of active facility projects, vendor management as well as tracking of warranties on new equipment.
For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.
We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you with opportunities to push your career to the next level.
The Types of Energy You Bring
Excellent written and verbal communication skills.
You are self-motivated and like to take initiative.
You are a team player with a positive attitude.
You have strong time management skills.
Gauges of Responsibility
Prepare detailed reports for store operations to track, update, and inform regarding repairs, maintenance of all food and beverage equipment within the site
Build and maintain relationships with contractors
Create budgets, schedules, and projects for facility maintenance
Create a tracking system for new equipment to ensure warranty versus repair tickets in our VIXXO system
Work with the facility maintenance team to determine tasks to assume
Establish, maintain, and execute the comprehensive preventative maintenance schedule for all food equipment to include ice machines and refrigeration for our food service displays
Develop and post appropriate maintenance performance metrics and maintain or improve performance within approved limits
Assist in day-to-day maintenance tasks
Ensure contractors and vendors meet all OSHA and other regulatory requirements related to maintenance
Assist with acquisition projects
Prepare and manage annual budget
Actively find departmental cost saving opportunities
Other project management duties as assigned
Required to be on-call and manage on a 24/7 basis
Manage Reactive and preventative Maintenance requests for Food Service and Refrigeration equipment, in and out of Vixxo, Service Channel and Free flow.
Monitor Vixxo, Service Channel, Free flow service requests as they come in for errors, proper vendor dispatch.
Dispatch Service Contractors to Reactive service requests, setting priority level accordingly.
Follow up on ETA for return service, parts and update to communicate to the Food service and Operations teams.
Work with Food Service, Beverage, and operations teams to coordinate repairs/replacement of equipment.
Support Operations and food service to source temporary equipment to have in place while waiting on reactive service response.
Source quotes and present to operational leadership for their approval on all end-of-life replacement equipment.
Coordinate with Contractors for small Electrical and plumbing projects needed for all food service and refrigeration equipment.
Provide support and coordination, moving equipment from storage to sites and between sites with logistics contractors.
Manage Projects including the installation of Walk-in freezer/Honey Dew commissary project, Subway refresh projects and Coffee bar installs as requested by food service, Beverage and commissary categories.
Build Projects in Oracle and DocuSign for replacement and repairs made when needed following company guidelines.
Work with accounting to have equipment capitalized correctly when applicable.
Support Food Safety in the field by placing service requests as they find issues that need addressing during their inspections.
Meet with Vixxo to discuss what needs prioritizing, correction, and anything necessary to expedite the repair/replace process on all refrigeration and food service equipment.
Work with our preferred vendors outside of Vixxo when possible, to circumvent the delays and upcharges surrounding high profile and costly Refrigeration and food service projects.
Coach Ops and Food Service teams on
About the Company
Global Partners Training transforms your company's Customer Relationships thru customized, experiential, outcome-measured programs facilitated globally in local languages. Programs are proven to generate incremental revenue and reduce costs. Turnkey solutions include Total Customer Focus(tm), Engaging Up(tm) and Strategic Account Alignment(tm). Clients include ASML, GE Healthcare, Lam Research, Nokia and Boston Scientific. Since the company's founding in 1990, Global Partners Training programs have been implemented in more t...
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