Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
As a graduate level Business Strategy Summer Intern, you will have the opportunity to influence the services we deliver and shape our future servicing strategies - supporting the team to deliver innovative and critical business projects. As a Business Strategy Intern, you can expect to:
Drive and act as a champion for innovation that improves the customer experience and delivers business value. Share and leverage best practices and provide consultancy to team
Apply critical thinking to synthesize customer needs, marketplace dynamics, financial drivers, and business growth opportunities into comprehensive strategies
Analyze data with analytical, statistical, and optimization techniques to identify insights, opportunities, relationships, and quantify/measure results - to help transform our business operations and drive growth
Lead, partner, and collaborate closely with diverse customer groups, such as Technologies and Marketing, to deliver project implementation and successful outcomes
Develop cost-benefit analyses to determine the feasibility of new opportunities.
Present your project to senior leaders in our organization
This intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:
Drive outcomes in real time by developing insights and presenting recommendations that shape customer experience, digital transformation, data-driven strategies, or regulatory initiatives
Collaborate cross-functionally with colleagues in product, risk, finance, technology, and operations to deliver results
Showcase your leadership potential through ownership of a critical business project - developing a strong recommendation ready for implementation or executing all or part of solutions. In many cases, successful interns exceed expectations and expand the original scope, leaving a tangible legacy that continues long after the internship
Minimum Qualifications
Current graduate students enrolled in an MBA or other advanced degree
(e.g., Risk/Compliance/Governance, Data/Analytics, AI/GenAI, Finance, Strategy/ Innovation/Transformation, Behavioral Science/Customer Insights)
3 years minimum of professional experience, with a proven track record of success and increasing responsibility in management or specialized roles
Commercial experience, academic knowledge and aspirations to grow their career with a top employer of choice.
Preferred Qualifications
Collaborative and inclusive team player with strong interpersonal skills
Excellent communicator, able to simplify and explain complex concepts
Strong analytical and problem-solving abilities; experienced in both qualitative and quantitative analysis
Proven project management skills with a track record of driving business results and managing complex initiatives or large-scale projects
Self-starter who demonstrates ownership, initiative and the ability to work with limited oversight
Creative thinker who challenges assumptions and contributes fresh perspectives
Curious, adaptable, open to feedback, and committed to lifelong learning
Proficiency in analytical and presentation tools (e.g., Excel, PowerPoint)
Experience with SQL, Python and Power BI is a plus
Demonstrated interest and passion for Financial Services, customer experience, service, payments innovation, technology trends, strategy, and business transformation
Salary Range: $38.45 to $87.00 hourly + sign-on bonus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Heal