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Guidewire Application Support Analyst

Guidewire Application Support Analyst

On site

London, United kingdom

£ 75,000 /year

Full Time

21-10-2025

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Skills

Communication SQL Databases

Job Specifications

Guidewire Application Support Analyst
Permanent
Hybrid - 2 days in London
PS65,000 - PS75,000
An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications.
The Role:
The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter.
You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner.
As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people.
You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes
Responsibilities:
Responsible for the support & integration of Guidewire application to business estates
Identify opportunities and propose integration solutions including batch processing and message queues
Manage and provide technical for Guidewire applications in production.
Liaise & interact with 3rd party vendors
Engage with technical teams and business analysts to achieve and support successful integration
Requirements:
London Markets or Speciality Insurance experience is required
Extensive experience with Guidewire ClaimCenter
Deep understanding of ITIL Service Management
Experience using Microsoft SQL
Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst

About the Company

We are Pioneer Search, a UK based recruitment and search agency with a global reach, specialising in connecting aspiring people and ambitious businesses within: • Software & Development • Cyber Security & Cloud • Data & Analytics • IT Projects | Change & Transformation • London Markets Operating across these five core industry disciplines, we offer our clients a variety of tailored services including: • Permanent Recruitment • Search & Selection • Contract/Interim Recruitment • Contractor Management and Care • Talen... Know more