Job Specifications
Introduction
At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape.
Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance.
We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters.
This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.
Overview
Are you 60% technical and 40% business analyst, comfortable speaking the language of tech while translating it clearly for the business? Are you curious by nature, adept at asking the right questions, uncovering interconnections, and meticulously detailing requirements? If you thrive in dynamic environments focused on continuous improvement, we’d love to hear from you.
We’re looking for an experienced Technical Business Analyst to support the ongoing evolution of our Salesforce CRM platform. In this role, you’ll collaborate closely with the Product Owner and Salesforce team to lead requirements-gathering sessions, produce detailed analyses, and translate business needs into clear, actionable acceptance criteria.
You’ll work alongside the Solution Architect to define technical solutions that meet critical business needs, acting as a proxy for stakeholders when required. Your input will help shape the product strategy and support roadmap prioritisation to deliver real value to the business.
Additionally, you will have a significant impact on supervising scrum activities, advancing CRM system improvements, and assisting the team in adopting guidelines to collaborate effectively.
How You'll Make An Impact
Manage incoming enhancement requests, gathering information for prioritisation.
Conduct detailed analyses to identify needs and interdependencies.
Translate business requirements into User Stories with acceptance criteria and specifications.
Maintain work items in DevOps, ensuring organisation and accuracy.
Align with stakeholders, system admins, product owners, and solution architects.
Lead product demos to gather feedback and ensure requirement alignment.
Plan and execute User Acceptance Testing (UAT), including test case creation and remediation.
About You
Strong blend of technical understanding and business analysis capability
Experienced in business analysis, solution architecture, or product management
Proven ability to work in agile environments and contribute to product strategy
Salesforce expertise or experience with similar CRM platforms, including system administration and workflows
Certification in Product Management, Business Analysis, Project Management, or Scrum/Agile methodologies
Background in reinsurance, insurance, or financial services
Strong skills in stakeholder management, requirements elicitation, agile delivery, and cross-functional collaboration
Intellectual curiosity, attention to detail, and excellent communication skills
Comfortable working independently or as part of a wider team
Flexible working arrangements within the UK, with occasional office travel to Ipswich or London
Must be eligible to work in the UK
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we’ll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Other benefits include:
Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities