Job Specifications
Job Description
ServiceNow Technical Consultant (Senior/Medior)
Job Scope/summary
What the position offers you:
To support our growth in the ServiceNow Business Group in the Belgium, we are looking for ServiceNow Technical Consultants, who can straddle both business requirements and technology implementations to deliver ServiceNow solutions.
The Technical Consultant is one of the core roles in all our ServiceNow implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow, including configuration, tailoring and coaching to meet their unique business requirements. We are seeking for highly motivated individuals who are looking for an opportunity to join an established but still fast-growing organization.
About Us
DXC Technology
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
DXC ServiceNow Strategic Business Group
DXC formed his global DXC ServiceNow Strategic Business Group to deliver market-leading, cost-efficient, resilient technology services that transform enterprise service operation. As ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 12 years and has over 20 years of Enterprise Service Management Experience.
With over 4,000 successful ServiceNow deployments, and 340+ managed ServiceNow instances globally, DXC enables clients to modernise and integrate their mainstream IT to deploy digital solutions at scale while setting the foundation to maximise value and build a successful digital future. DXC named as a Leader in ServiceNow Services by Everest Group 2022, Recognized as “EMEA 2024 Creator Workflow Partner of the year” and by ServiceNow as “IT workflow partner of the year” For more information, visit https://dxcservicenowbusinessgroup.com
Job Specifics/responsibilities
Design and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants
Act as trusted Technical Advisor/Expert
Implement functionalities to meet customer requirements using the front-end and back-end capabilities on the ServiceNow platform
Implement integrations between ServiceNow and external systems, whether on cloud or on premise (ex: SSO, SAP, other ITSM applications, etc.), using technologies like SOAP and REST Webservices, JDBC, LDAP, etc
Produce technical documentation.
Working Relationships
As technical consultant you could be individual assigned with clients or working in teams together with direct DXC colleagues and very likely with colleagues from other DXC countries. You will be working with different people at clients to help them with their ServiceNow challenges and successful implementations. You will be working with:
Dxc
ServiceNow Solution Consultants
Business Analysts
Project Managers
ServiceNow Architects
Other ServiceNow Technical Consultants
Clients
Main stakeholders such as Product Owners, Customer Subject Matter Experts, and customer architects
Customer developers and IT technical staff
ServiceNow support team and Technical Experts.
What You Bring With You
Education (degree) And Professional Experience Required
Bachelor/master’s degree in business, computer science or related field preferred or equivalent combination of education and experience
Relevant work experience within the ServiceNow platform (GRC/IRM, ITOM, HRSD SecOps and/or other topics)
Experience in consulting external customers
Knowledge of ITSM and agile ways of working and/or frameworks like DevOps, IT4IT, ITIL
Technical Skills
(Strong) experience in the full life cycle of Software Development, from business requirements analysis to solution design, testing and go-live
Experience in system performance analysis and documentation
Experience on technical implementations of various ServiceNow modules
Mastering web technologies like JavaScript, AJAX, HTML, AngularJS with ServiceNow
Scripting proficiency in ServiceNow Client Scripts, Business Rules, UI policies, Access Control, Validation Scripts, background scripts.
Expertise in creating and configuring tables, forms, lists, reports, workflow editor, email notifications and managing data under ServiceNow support & administration
Expertise in writing test plans, test scripts, test cases and generating reports in defect report tools from the market
Personal Skills And Qualities
Strong personal co
About the Company
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Learn more about how we deliver excellence for our customers and colleagues: https://www.dxc.com
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