Job Specifications
Title: Senior Change Management Consultant- Ministry Experience
Location: Toronto, ON (Hybrid)
Type: Long Term Contract
Introduction:
Join a rock-solid organization as our client’s next Senior Change Management Consultant and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the latest project, and be rewarded with great opportunities.
Responsibilities:
Work with organizations, by providing expertise, consultative advice, guidance and coaching, to build knowledge and expertise of change management principles, methodologies, and tools.
Help leaders and teams enhance their capabilities to understand how change impacts people, the reasons why people resist change and how to support people as they transition through change.
Be an active and visible coach to support leaders, partners and stakeholders in their role as change champions
Partner and work collaboratively with key roles such as project managers, business analysts, process improvement specialists, change consultants and leadership to integrate change practices at all levels of the organization.
Develop and implement change management strategies, plans and framework.
Lead, develop, implement and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management throughout the lifecycle of the project.
Leads stakeholder management, including identification and analysis of key stakeholders, and the development of stakeholder engagement strategies.
Ensure the alignment of change management activities with participating stakeholders to remove change barriers, smooth the adoption process and contribute to problem solving resulting in successful implementation.
Ensure that clients/partners and stakeholders are actively engaged in the change, consulted with and communicated to be able to articulate the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization.
Build consensus among clients/partners and stakeholders on specific changes designed to better meet their needs Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns.
Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy.
Administer measurement systems to track adoption, utilization, and proficiency of individual changes.
Develops an approach to embed/institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement and other related practices.
Must Have:
Change Management Strategy and Execution Expertise - 50%
Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives.
Experience supporting digital transformation, e.g., enterprise platform onboarding projects.
Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals.
Proven success in driving adoption and minimizing resistance in complex environments
Experience conducting stakeholder impact assessment and readiness evaluations
Ability to create and execute multi-year change roadmaps
Stakeholder Engagement and Communication Skills - 30%
Strong facilitation and interpersonal skills
Ability to build trust and consensus among diverse stakeholders including technical and non-technical audiences, e.g., ministries, clusters, and governance bodies.
Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively.
Experience conducting workshops, briefings, and training sessions
Experience in developing and maintaining effective partnerships with leaders and stakeholders, gather organizational information, and provide strategic advice and coordination.
Governance, Performance Measures and OPS Context - 20%
Experience supporting complex multi-organizational governance structure, and executive approval processes.
Experience developing KPIs and metrics to assess change effectiveness
Ability to conduct post-implementation reviews and lessons learned for continuous improvement
Familiarity with Ontario Public Service (OPS) or similar government environments, including understanding of regulatory compliance service delivery contexts.
About Drake International:
Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly.