Job Specifications
Job Summary:
We are seeking a Salesforce Lead with strong expertise in Service Cloud and hands-on experience in Salesforce solution design, development, and integrations. The ideal candidate will act as a technical lead, collaborating with business stakeholders and technical teams to deliver scalable, secure, and high-performing Salesforce solutions.
Key Responsibilities:
Lead the design, development, and delivery of complex Salesforce solutions using Service Cloud and related Salesforce products.
Collaborate with business teams to gather and analyze requirements, and translate them into scalable technical solutions.
Provide technical leadership in the areas of architecture, configuration, customization, and integration with external systems (e.g., SAP, AWS, middleware tools).
Develop and maintain applications using Apex, Lightning Web Components (LWC), Visualforce, Triggers, and APIs (REST/SOAP).
Define and enforce best practices, coding standards, and data security models within Salesforce.
Implement CI/CD pipelines and support automated deployment processes using tools like Azure DevOps, Gearset, or GitHub.
Conduct unit testing, integration testing, and performance tuning to ensure reliability and performance.
Guide junior developers and perform code reviews to maintain quality and consistency.
Ensure compliance with IT and data governance policies.
Stay current with the latest Salesforce capabilities, releases, and ecosystem tools.
Required Skills & Experience:
10+ years of IT experience, with at least 6+ years in Salesforce development and architecture.
Strong hands-on experience with Service Cloud, Sales Cloud, and Experience Cloud.
Expertise in Apex, LWC, Visualforce, SOQL, JavaScript, HTML, and CSS.
Proven experience integrating Salesforce with third-party systems and external APIs.
Knowledge of Omni-Channel, Platform Events, and Asynchronous Apex.
Experience with data migration, governor limits, and Salesforce security/sharing models.
Proficiency with Git, Salesforce DX, and CI/CD tools (Azure DevOps, Gearset, etc.).
Excellent communication, leadership, and problem-solving skills.
Ability to work in a fast-paced environment and manage multiple priorities effectively.
Preferred Qualifications:
Salesforce Certified Platform Developer II, Platform Developer I, or Administrator.
Experience with AWS integrations (Lambda, S3, Redshift).
Exposure to Financial Services Cloud or CPQ implementations.
Background in Agile methodology and sprint-based delivery environments.
Education:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Regards,
Gaganpreet Singh
Senior Talent Executive
www.dynpro.com
About the Company
DynPro is a Global Leader in IT Solutions & Services. We focus on partnering with our clients to drive real process innovation, with our global workforce of 1200 practitioners.
We're proud to work with prestigious clients such as IBM, Airbnb, eBay, Cisco, Lenovo, Clorox, NC State to name a few. We have a presence in 3 geographies:
-NA
-EMEAS &
-Asia
Our CMMi aligned Center of Excellences spans 4 locations in India:
-Bangalore
-Delhi
-Pune &
-Calcutta
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