Job Specifications
About The Team
People Systems at Stripe is part of People Solutions. We are a collaborative, cross-functional team that drives key technology and process improvement initiatives for our People organization. We're looking for a detail-oriented problem solver interested in administering, maintaining, and improving Stripe's Recruiting systems, processes, and tools. This individual will partner with the Recruiting Team to optimize our technology stack and ensure systems run smoothly and efficiently. They will be responsible for managing a portfolio of Recruiting tools from selection through sunset. Examples of projects that this individual might be responsible for include:
Partner with Solutions and Recruiting Operations to introduce enhancements on existing ATS and Sourcing tools
Implement and fully adopt new AI-powered recruiting tools and processes, resulting in a measurable efficiency gain in candidate sourcing, screening, and communication.
What you’ll do
Partner with the wider People Solutions team alongside leaders across Recruiting, People Operations, People Analytics and Corporate Technology to enhance system functionality, user experience, and efficiency.
Collaborate to identify key problem areas or opportunities for process optimization within recruiting technology workflows and integrations.
Work with Recruiting vendors on new engagements and ongoing support, maintenance and contract operations.
Execute our Recruiting systems roadmap forward by building and testing new tools, implementing process improvements, and iterating on current offerings.
Generate and analyze reports from recruiting systems to support recruitment metrics and performance tracking. Monitor system performance and provide insights for improvement.
Build a deep working knowledge of Recruiting systems and processes, and identify areas for investment and improvement.
Work with the wider Solutions team to drive projects from discovery to implementation, including coordinating internal and external resources to meet project requirements (as defined by the project scope).
Own configuring and enhancing of our systems (ex. Greenhouse) to support accuracy, automation, efficiency and self service, in alignment to our overall Digital Experience approach.
Ensure appropriate security controls and documentation are implemented, enhanced and followed to fully meet security and compliance requirements across all systems
Provide technical support and troubleshooting for recruiting systems.
Support integration efforts between recruiting platforms and other HR systems, ensuring seamless data flow and communication across systems.
Minimum Requirements
8+ years working in operations, product management, or technology consulting (high-growth or tech environments are a plus)
Strong ability to partner with software development teams to design software solutions to business problems
Domain expertise in the Recruiting or HR field
Experience working with and optimizing third-party technology platforms (HR or Recruiting experience is preferred)
Strong organizational and operational skills
Customer-focused mindset with a passion for improving user experience.
Proven ability to work in a cross-functional, fast-paced environment
A demonstrated ability to navigate in complexity and build new processes
Experience administering ticketing systems (e.g. Jira, Salesforce) to manage requests and track workflows
Strong attention to compliance requirements and the ability to design/maintain compliant workflows
Who you are
You enjoy working collaboratively with functional specialists, tech teams, and analysts to design solutions from first principles
You’re comfortable owning a problem from definition through delivery
You enjoy diving deeply into the details with project teams
You have a strong knowledge of (and willingness to learn about) the Recruiting Technology vendor landscape
You have proven experience working across the full lifecycle of technology projects, including problem identification, solution design, development, testing, and deployment
In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits
The annual salary range for this role in the primary location is CA$128,000 - CA$192,000. This range may change if you are hired in an
About the Company
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
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