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Samsung Electronics

Manager, National Accounts (Retail)

Remote

Toronto, Canada

Mid level

Full Time

05-11-2025

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Skills

Communication Creativity Product Management Sales Presentation Skills Sales Strategy Merchandising Analytical Skills Marketing Analytics E-commerce

Job Specifications

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!

Our Perks

Fantastic employee discount on all Samsung products
Competitive Salary and Performance based incentive plan for all levels
Employer paid Medical and Dental coverage from day one
Group RRSP plan that helps you save for the future
Free on-site gym to get your sweat on
Subsidized Cafeteria; including free Starbucks coffee/latte machine
Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
Employee Referral program- we want great talent like you!
Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
Additional Well Being Days for better work life-balance!

The incumbent is responsible for building long-term business plans and driving short-term sales growth in National Retail. The NAM role will be involved in all product categories within the MX division including Mobile Phones, Tablets, Power Accessories, Device Protection, Wearables, and Laptops. The incumbent will engage customers in order to grow relationships, and achieve revenue, profit and market share targets. The incumbent must also have a strong understanding of Retail, E-commerce and Distribution models including building promotional & marketing plans, analyzing performance metrics and managing forecasting & supply chain solutions. The incumbent is the key point of contact for all account activity including all internal connections with Supply Chain, Marketing and Finance.

Role And Responsibilities

Essential Duties and Responsibilities:

Deliver sales growth for assigned accounts and product lines as well as explore and secure channel expansion with new account growth opportunities
Develop and execute tactical plans, manage budgets, forecasts, promotional planning and pricing. Key point of contact for all account activity including cross collaboration with internal stakeholders such as Product Management, SCM, Marketing & Finance
Engaging various stakeholders in partner accounts from buyers to Senior Executives in order to grow relationships, execute product assortment & promotions to achieve revenue, profit and market share targets
Manage product assortment by presenting new and current offerings for expansion, securing pricing & negotiating programs, completing SKU setups and managing product pages
Collaborate with internal & external supply chain teams weekly to maintain proper forecast management by SKU, securing POs and ensuring on time product delivery
Collaborate with internal marketing team to plan, develop and optimize advertising strategies to increase marketing KPIs, as well as campaign analysis to maximize sales during peak/non-peak periods in a promotional calendar
Leverage sales analytics and account feedback to drive improve promotional planning with product management team
Collaborate with all accounts on joint business planning, brand management, online & in store merchandising and retail sales execution
Manage budgets & annual contract negotiations to maximize account performance & ROI
Analyze sales performance by product line/SKU regularly & prepare reporting/presentations utilizing Samsung KPI’s

Travel Requirements

Expected travel as required to attend customer meetings and fulfill role

Education

Skills and Qualifications

Bachelor’s Degree preferred

Knowledge

Strong knowledge of National Retail, Distribution & E-commerce landscapes
Strong analytical skills leveraging data sources to develop a product sales strategy
Strong verbal, written communication & presentation skills
Proficient in MS Office

Competencies

Experience working with National Retailers and/or Distributors is an asset
Proven selling capability & ability to handle tough negotiations with key executives
Demonstrate strong proficiency in analyzing sales data, market trends & provide accurate forecasting insight
Strong interpersonal skills; able to interact comfortably with a wide range of levels in organizations: from senior executives to support staff within and outside of the company
Excellent organizational and planning skills
Must be highly self-motivated and capable of self-directed work given only broad objectives and limited direct supervision
Must be capable of planning, organizing and prioritizing multiple simultaneous projects and assignments

Experience

5 to 7 years of Business/ Account Management experience required or relevant sales/forecasting experience
Experience withi

About the Company

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world's ... Know more