Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
This position is responsible for assisting the Director-Security Services in providing effective security for American Express facilities, its employees, contractors, visitors and customers.
Principle Accountabilities:
Coordinate and provide effective security coverage by co-managing an outsourced Security workforce and by directly supervising all administrative support staff, supervisors, officers and console operators.
Ensure that the staff is kept fully informed of all security policies, procedures and techniques by developing, implementing and conducting training as appropriate.
With the Director-Security Services, develop, communicate and enforce security policy rules and regulations covering the handling of both routine and emergency security matters.
Supervise the handling of security breaches by assigning and following up on all investigations pertaining to such matters as bomb threats, thefts, and other suspicious activities.
In conjunction with the Director-Security Services, develop and maintain effective working relationships with representatives of Federal, State and local law enforcement agencies to ensure a high degree of cooperation and support from these agencies when the need arises.
Work closely with the local facilities teams to ensure that proper security coverage is provided.
Ensure adequate security coverage for special events both within and outside the facility by scheduling staff.
Coordinate and manage the ID badging process (photos, data input, access authorization, etc.) to control and monitor all physical access to facilities.
Keep the Leadership team apprised of significant issues through the timely preparation of statistical and administrative reports addressing major or impactful security issues.
Assist in conducting risk assessments of proposed and existing facilities to design, recommend and implement a security program.
On call 24/7/365
Breadth of Responsibility:
The position is on call 24/7/365 and must have strong, effective leadership skills to handle emergency situations to ensure the safety of employees, contractors and visitors on site.
Minimum Qualifications:
Prior law enforcement and/or professional security experience required.
The Manager must be able to act independently and make effective decisions in the absence of the Director or other members of the Global Security Leadership team during emergency situation.
Thorough understanding of all areas of physical and building security including emergency response procedures.
Strong communication and managerial skills to effectively supervise and coordinate schedules of contract staff.
Excellent inter-personal skills to successfully handle sensitive situations with all levels of management.
Must be able to build relationships with local Center Heads, County Managers, Business Unit Leadership, etc. to ensure acceptance of security policies and procedures for emergency response.
Ability to quickly analyze a situation, apply security expertise and act decisively to effectively resolve with available resources.
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, c
About the Company
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World...
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