Job Specifications
Pinwheel - Building the future of financial services in partnership with the biggest brands
“I love my banking app!” said no one, ever.
Pinwheel is on a mission to change that. We believe banks and financial service providers represent the greatest opportunity to build 10x better experiences, especially in the AI age. We’re building the next generation of financial products alongside some of the biggest names in the market including Robinhood, DoorDash, Chime, Cash App, Credit Karma, American Express, Discover, Intuit, Acorns, Visa and more.
If you’re excited by the idea of having your work touch and impact the lives of hundreds of millions of consumers, Pinwheel is the place for you.
If you get stoked about building products alongside the biggest brands in the world, Pinwheel is the place for you.
If you want to join a scrappy, hustling team that is obsessed with defining the future of financial services, Pinwheel is the place for you!
Pinwheel has raised $77M from top-tier investors such as Coatue, Notable, First Round, Upfront, Primary, American Express, Franklin Templeton, Indeed, Semper Virens and more.
Who are we looking for?
Pinwheel is looking for an Analytics Manager who will serve as a strategic partner across Product, Engineering, Design (EPD), and Go-to-Market (GTM) teams. This role goes beyond analytics—it’s about driving insight, surfacing opportunity, and shaping product and business strategy.
You’ll help Pinwheel understand not just what is happening in our products, but why, by combining quantitative data, qualitative signals, and business context to guide decisions across the organization. You’ll play a critical role in influencing roadmap priorities, shaping customer best practices, and empowering our teams with clear, actionable insights.
What will you be doing?
Own product analytics across Pinwheel’s ecosystem, focusing on conversion optimization and understanding customer and platform-level implementation patterns that drive success
Proactively identify trends, opportunities, and anomalies in product metrics—not just answering data questions; asking better ones
Develop dashboards and metrics frameworks to monitor product health, conversion funnels, and integration performance across hundreds of partners
Partner with EPD and GTM teams to translate insights into action, informing product improvements and go-to-market narratives
Build a deep understanding of customer segments, product placement, and configuration performance to inform best practices for our partners and customers
Enable Sales and Marketing with case studies and metrics that highlight success factors across high-performing customers and integrations
Partner with Engineering and Data teams to ensure accurate data collection, metric definitions, and data model design
Develop a system to synthesize quantitative and qualitative feedback (e.g. Gong calls, Slack feedback, user surveys, and interviews) into unified insights about product opportunities
What experience, skills, and qualifications should you have?
5+ years of experience in product analytics or a related data strategy role
Expert-level SQL skills and comfort with large, complex data sets
Deep experience with LookML
Strong understanding of data architecture, with the ability to ensure accuracy in metric definitions and event capture
Proven ability to partner cross-functionally—especially with Product, Engineering, and GTM teams—to influence strategic direction
Track record of proactive insights: not waiting for requests; finding patterns that drive impact
Excellent communicator, able to distill complexity into clear stories that drive action
Bonus: experience with DBT and Fintech products
Why join Pinwheel?
Best time to join - Our company is small but well-funded, meaning you are joining at a time where you can impact and shape the company.
Be a cultural builder - You will have an active hand in molding the company culture and being a part of the entrepreneurial journey.
Build something revolutionary - Help build the products on the bleeding edge of financial services!
Belong - Join a community that is passionate and relentless about building fairer financial systems for all.
Benefits included:
Great compensation & equity packages
Full medical, dental, and vision benefits
Life & short-term disability insurance
Unlimited vacation
Paid parental leave
401K for retirement planning
Mentorship opportunities
Free Citibike membership
Pet friendly offices and Zoom spaces
At Pinwheel, total compensation is made up of salary + equity + benefits. We recruit motivated and high performing talent, and work to compensate people in line with the value they can bring to the organization in delivering outsized results. The talent market is competitive, and maintaining our ability to recruit and retain the best team possible is a top priority for Pinwheel. When creating an offer, we consider interview performance, candidate experience, external market competitiveness