Job Specifications
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Job Title: Strategic Development Manager
Duration: 12 months contract
Location: Shoreditch (Hybrid)
Salary: £65k – 71k per annum + paid holidays + pension
What You'll Do:
As a Strategic Development Manager, you will be responsible for supporting creative, design, IT and developer teams within our enterprise customers to adopt client’s emerging offerings—including Firefly, Firefly Services, Adobe Express, and Acrobat Studio—for their creative ideation, production workflows, and automation processes.
You'll partner with DME CSMs to validate the outcomes of first customer discovery sessions, uncover potential use cases, define agendas for customer workshops, customise demos with customer assets, and ensure debriefs/follow ups with customer sponsors to confirm engagement roadmaps.
You will also play a key role in rolling out new engagement models and implementing use case roadmaps in partnership with Customer Success Managers (CSMs).
Leveraging client's existing relationships with enterprise customers, you will need to:
Qualify discovery insights collected by CSMs, agree on session agendas, and validate maturity levels and attendee profiles with customer sponsors
Ensure you have the proper context, including details about the customer's ecosystem, workflows and technology in place
Select relevant use cases, customise demos accordingly, and deliver sessions across all emerging products
Qualify readiness to commit to formal pilots or Proofs of Concept (POCs)
Demonstrate the specific value these solutions bring to current and future creative workflows, measured against pre-agreed KPIs or success factors
Leverage successful use case implementations to expand the footprint of Firefly, Firefly Services, Adobe Express, and Acrobat Studio to other departments
Encourage customers to share testimonials based on successful implementations
To be effective at doing this, you will need to be able to:
Effectively probe and challenge customers to understand current workflows and identify opportunities for client's emerging solutions to foster creative efficiency and automate asset creation
Assess the customer's maturity with generative AI and creative tools, and deliver relevant session modules
Illustrate how Firefly, Firefly Services, Adobe Express, and Acrobat Studio can improve creativity and productivity
Set up sample brand assets (e.g. logos, design elements, templates) to help customers quickly experience the benefits of these tools
Identify ways to scale impact across the organisation
An important aspect of your role will be to generate actionable insights from your customer engagements to inform Product and Go-To-Market (GTM) teams about what works and what doesn't.
Your success will depend on close partnership with Customer Success, PSS, Product, and colle
Skills: agues within the global Strategic Development Design team.
What You Need to Succeed:
Ideally, practical experience delivering visual communication/design projects for enterprise brands using client's applications for creative professionals
Strong experience in conducting discovery calls to assess existing workflows and map out which components may be improved or replaced by client's emerging solutions
A mix of customer success, business development, product evangelism, marketing, and design consulting skills
Excellent presentation and storytelling skills to deliver compelling product demonstrations that articulate value (not just features/functions)
Good experience in effective GenAI prompting and knowledge of client’s and competing GenAI solutions
Skilled in Photoshop, plus one of the other key Creative Cloud apps such as Illustrator, InDesign, Premiere Pro, or After Effects
Experience in delivering API projects; ability to engage effectively with IT and developer stakeholders
Ability to open doors, secure meetings, and develop trusted relationships with customers and internal stakeholders
About the Company
eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we're one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We're also an honored member of Deloitte's Technology Fast 50.
eTeam provides high-volume staffing, SOW and pay rolling services to structured contingent workforce programs and projects across the U.S., Canada and India. We also offer ...
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