Skills

Problem-solving Training Architecture Security Architecture

Job Specifications

Title: Clinical Applications Analyst

Duration: 6 month contract to hire

Location: Remote (First 4-6 weeks of training onsite in Bellevue, WA)

Openings: 1

Must Haves:

3+ years of experience in end user systems/application support, with an emphasis in the healthcare industry.
Experienced supporting clinical applications/clinical systems
Strong technical foundation with hands-on experience in network and security architecture, demonstrating ability to work across multiple software applications
Exceptional problem-solving skills with proven ability to resolve complex technical issues in a fast-paced healthcare IT environment
Previous exposure supporting clinicians (nurses, doctors, etc.)
Experience working with Network & Security architecture

Plusses:

Experience supporting pharmacy, lab, labor and delivery, or Surgical Processing software/applications

Day to Day:

An employer is looking for a Clinical Application Analyst in the Bellevue, WA area. This analyst will lead smaller and departmental projects and is a technical specialist and consultant during and after application software systems are implemented. Will need to have a thorough understanding of the user's environment and help enable the user to fully maximize administrative, ancillary, nursing, and related clinical and financial systems capabilities to meet the institutional goals of quality patient care, cost containment and operational efficiency. They will oversee implementation and conversion plans & procedures and assist in the development and execution of training plans for all assigned user departments. Daily responsibilities include but are not limited to:

- Respond to and resolve IT support tickets regarding clinical systems/applications issues

- Manage incident and service request ticketing queue for Clinical Application Team.

- Learn system intricacies through ticket resolution

- Support specific clinical departments (pharmacy, lab, labor and delivery, & surgical processing department)

- Participate in on-site training (3 days a week, 1-2 months initial period)

- Learn multiple clinical applications (potentially 100+ systems)

- Prepare for potential on-call rotation after initial training period

- Works with users and IS teams to set up security categories, privileges and sign-on for users.

- Thoroughly understands user's environment and how application software can be used to increase efficiencies, cost effectiveness and quality care.

Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

About the Company

Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our tea... Know more