Skills

Communication Leadership Jira Salesforce ServiceNow SAP Test Stakeholder Management Scrum Problem-solving Customer Service Project Management Agile

Job Specifications

Role: SAP QA Project Manager / Test Lead

Location: Santa Clara ,CA. (Onsite)

Project Manager with Test Integration skills(50%-Test Integration skills,50%-Scrum skills)

Oversee project planning, execution, tracking, testing and reporting while maintaining timelines and budgets.

· Run daily stand-up meetings and drive IT meetings, acting as a Scrum Master and facilitating Agile best practices.

· Lead Sprint Planning and ensure seamless execution of development cycles.

· Utilize JIRA and TestRail for tracking development, testing, and project progress.

· Collaborate with cross-functional teams, including Technical Services, Logistics, Customer Fulfillment, and IT teams.

· Draft and document business requirements to support system enhancements and process improvements.

· Ensure familiarity with SAP modules, specifically SAP SD and business processes related to inventory management, service logistics, and finance teams.

· Possess experience with SAP QA processes to ensure quality and compliance in system implementations

· Identify and mitigate project risks, ensuring smooth delivery.

· Drive process improvements and efficiencies across systems and workflows.

· Communicate effectively with senior leadership, providing updates and strategic insights.

· Ensure adherence to compliance, quality standards, and best practices.

Required Skills & Qualifications:

· 10+ years of experience in project management, QA Lead preferably in SAP background.

· Knowledge in ServiceNow, Salesforce, and SAP, particularly in data flow and system integration.

· In-depth knowledge of SAP SD/MM module and experience in SAP QA processes.

· Hands-on experience with JIRA and Test Rail for project and test management.

· Proven track record of successfully managing large-scale projects with multiple stakeholders.

· Understanding of business processes in inventory management, service logistics, and finance teams.

· Exceptional problem-solving skills and the ability to navigate complex logistics and service scenarios.

· Strong leadership, communication, and stakeholder management skills.

· PMP or other relevant project management certifications preferred.

Preferred Qualifications:

· Experience in supply chain, logistics, or customer service fulfillment operations.

· Hands-on experience with ServiceNow case management and Salesforce equipment tracking.

· Ability to drive digital transformation initiatives and process optimization

About the Company

NOW100 is a next-generation IT Solutions and Services company helping businesses accelerate their digital transformation journey. We bring together Technology, Talent, and Transformation to deliver real business outcomes - enabling organizations to scale faster, operate smarter, and stay ahead in an ever-evolving digital landscape. Our expertise spans across Digital Transformation, Cloud Computing, Artificial Intelligence (AI) & Machine Learning (ML), Data Engineering, SAP & Enterprise Solutions, Cybersecurity, and Professio... Know more