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LSH Auto UK Limited
Guest Relations Team Member

Guest Relations Team Member

On site

Stockport, United kingdom

Full Time

17-11-2025

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Skills

Communication Leadership Customer Service Training

Job Specifications

LSH Auto is seeking a dedicated and enthusiastic Guest Relations Team Member to join our team at our dealership in Stockport. In this role, you will serve as the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome during their visit.

Your primary responsibilities will include engaging with customers, addressing their enquiries, and providing information about our products and services. You will play a vital role in creating a positive and memorable experience for each guest.

Hours - 40

Salary - Up to £25,467

Requirements

Key Responsibilities:

Greet and assist guests in a friendly and professional manner
Handle customer enquiries and provide accurate information regarding services and products
Ensure that the reception and guest areas are clean and welcoming at all times
Support and assist the Guest Relations Team Leader as needed
Gather guest feedback to help improve services

Qualifications:

Previous experience in a customer service role is preferred
Excellent communication and interpersonal skills
A positive attitude with a strong desire to help others
Ability to multitask and handle a fast-paced environment
A genuine interest in the automotive industry is a plus
If you are passionate about providing outstanding customer service, we encourage you to apply and become part of the LSH Auto family!

Benefits

Colleague Referral Scheme (£500 - £1000)

A range of Mercedes Benz training and leadership programmes
Platinum Plus Rewards Scheme
Colleague Car Purchase Scheme
Eye care Vouchers
Life Assurance (4 x annual salary)
31 days holiday (including bank holidays), rising to 38 days with length of service
Wellbeing Support
Company Pension
Full uniform provided

On site gym.

About the Company

When global automotive retailing group, Lei Shing Hong commenced with its first Mercedes-Benz dealership more than 45 years ago, it started on its journey to become the worlds largest Mercedes-Benz retailer. Today the international group operates over 143 Mercedes-Benz dealerships in diversified markets such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the UK. Our UK dealerships operate under our corporate business LSH Auto UK Limited, with 9 dealerships in the Birmingham a... Know more