Skills

Customer Service Training

Job Specifications

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at our Birmingham Multinational Law Firm offices.

As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Some of the duties expected of you are to create & maintain bookings via Condeco, Greet Clients & Colleagues, Liase with Catering & Facility Teams, consistently maintain excellent standards, Manage Parking System, Prepare name badges, Prepare and maintain Meeting rooms throughout the day.

If this sounds like you – please apply today!

Hours: 21 hours a week / Tues - Thurs

Salary - £14, 600

Qualifications

Applicants will need to be passionate, hardworking, ambitious, punctual and able to deliver 5* customer service.

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

About the Company

Guest services to elevate and inspire We create outstanding front-of-house experiences, manage meeting and event spaces, build engaging and progressive workplace communities, and even run your cycle parks. We are the market leaders and offer end-to-end guest services solutions, tailored to your requirements. https://linktr.ee/PorticoPeople Know more