Job Specifications
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
Job Description
As a Group Account Director at Klick, you’ll be a key collaborator with our VP Group Account Director, assuming a prominent leadership role within our Client Service team. Your mission is to be the driving force in understanding our clients intricate marketing needs, identifying untapped business opportunities, and spearheading innovative solutions that propel them toward success.
In your leadership capacity, you’ll not only be a strategic thinker but also take financial responsibility for your assigned client(s) and brand(s), showcasing your prowess in crafting a roadmap for success.
But here’s what sets us apart: We’re not simply seeking someone who excels on paper (although that's a definite plus). What we’re after is authenticity. At Klick, we’re a vibrant, diverse, and dynamic team of high-energy, brilliant individuals who deeply value their work and each other. We believe in celebrating individuality because we understand that it’s in embracing your true self that you bring the most value to our team. Join us in the quest for authentic leadership and make your mark where true value thrives.
Management and Execution
Manage overall portfolio/group of accounts, driving overall client success
Ability to develop and manage a team of high-performing client service professionals
Strong financial acumen, inclusive of forecasting and budget/staff planning Manage project execution to ensure processes are being followed and that projects comply with regulatory requirements
Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
Review and manage project budgets under your direction to success Lead cross-functional teams in delivering programs
Be action and solution-oriented at all times
Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience
Understand the client’s business, industry, competitors, key drivers, environment, etc
Relentlessly work to identify opportunities to bring value to our client’s businesses
Articulate client’s brand objectives and ensure they are incorporated into recommendations
Contribute to the development of the account plan for each client
Experience And Skills
10+ years client service experience in the advertising industry
5+ Years pharmaceutical/healthcare advertising experience
Comfortable managing 8-12M+ in scope of business
Experience working with multiple clients and brands or managing one large piece of business
Experience building relationships with multiple clients at the Director/Sr. Director level
Proven ability to grow client business
Identifying client business objectives and account planning
Setup, lead, and run client meetings, provide follow-up and recap notes
In partnership with Project Management, review and create scopes of work
Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
Strong presentation and communication skills is a must
An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in the US
Comfort and enthusiasm for integrating AI into your work
University degree is required, MBA preferred
Position Requirements
Travel: As needed travel to clients, mainly in the US and Canada
Valid passport is required
Hybrid work environment, two days a week in office required
Thanks for reading and we look forward to hearing from you!
The salary range for this role is $146k-$243K. Klick is a place for the courageous. If you feel your skills and expertise fall outside of this range, we still encourage you to apply as we are always looking for great talent.
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring pr
About the Company
Klick Health is the world's largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner. Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100%...
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