Job Specifications
We are looking for a Technical Support Engineer for a large, global B2B high-tech company. This role will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. You will be
responding to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
This is a 12-month contract (Extension possible). 40 hours per week role, hybrid role, 2 days onsite at Client’s office in Orlando, FL.
This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Must be a US citizen or a Green Card holder.
Responsibilities
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering.
May be involved in customer installation and training.
Provides support to customers/users where the product is highly technical or sophisticated in nature.
Requirements
Must have expertise in JavaScript.
Experience in Networking and OS debugging.
Knowledge of the ServiceNow Platform.
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the Technical Support Engineer – Automation (Hybrid, Orlando, FL) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic
Compensation: $30/hr - $35.71/hr
About the Company
Stage 4 Solutions is a consulting and interim staffing firm ranked on the Inc. 5000 list five times for consistent growth. We specialize in serving high-tech, pharmaceutical, and aerospace/defense companies and government agencies, by providing seasoned professionals for both short-term and long-term needs across marketing, technology and operations teams. We utilize our extensive internal network of experienced consultants and contractors to fast-track critical initiatives and fill resource gaps.
Since 2001, we have served...
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