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EXPRESS

Merchandise Manager

On site

Columbus, United states

Full Time

07-11-2025

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Skills

Communication Leadership Problem Solving Negotiation Sales Merchandising Marketing Agile Express

Job Specifications

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Location Name

Columbus Corporate Headquarters

Responsibilities

POSITION OVERVIEW

The Merchandise Manager is responsible for multiple categories and strategic clarity in executing lifestyle merchandising. Divisional accountability for sales and profit. One eye view of merchandise assortment. Synthesizes and analyzes customer and competitive information that feeds the brand objectives and financial targets.

Key Responsibilities

Responsible for ensuring merchandising strategy is cohesive with all cross-functional strategies (design, marketing, visual, store operations, etc.)
Accountable for defined areas of responsibility as well as lifestyle results
Maximize the potential of both stores and eCommerce business
Effectively sell ideas, gain trust, and influence the Executive leadership team and the cross-functional team
Intimate knowledge of customer profile and requirements
Identify trends in the marketplace, adapt them to the brand, and scale them appropriately
Consistently drive innovation and new ideas on product
Ensure the merchandising vision is executed to fruition
Develops, communicates and tracks the team against the strategic view of the line
Build and execute both short term and long term product and business strategies that grow the business
Understand the customer and what they want
Bring customer and market perspective to the Design and Product development process
Utilize understanding of the competitive landscape to identify opportunities and risks
Actively searches the market for new 3rd party resources that will augment the Brand's assortment
Grow talent at all levels of merchandising
Empower and inspire the merchant team and cross-functional team through strong leadership
Manage associates in ways that create a positive, agile, collaborative and flexible work environment

Required Experience & Qualifications

Education: Bachelor's Degree preferably in business, retail merchandising, or fashion merchandising
Years of Experience: 10 + of progressively more significant merchant roles, in some combination of department and/or specialty retail, preferably apparel
Ability to think conceptually and strategically
Strong presentation and communication skills
Strong negotiation and influencing skills
Proficient in conflict management and problem solving
Achievement oriented with solid management experience and demonstrated leadership potential
Ability to handle challenging situations in a rational and level headed manner
Posses strong mentoring and teaching skills
Proficient computer skills (Word, Excel, Powerpoint, Outlook, Google Suite)
Ability to lead and facilitate a team work environment
Ability to handle challenging situations in a rational and level headed manner
Ability to understand competitive patterns overtime and be predictive where findings lead

Critical Skills & Attributes

Work well with a diverse group of people
Ability to make informed but quick decisions
Desire to challenge the status quo
Comfortability taking calculated risks

Closing

If you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employ

About the Company

EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com. Know more