Job Specifications
Responsibilities
Team Intro:
Ecommerce's Business Creator Operations Team is responsible for empowering and incubating both merchants and creators to grow within the TikTok Shop ecosystem. The primary focus of the role is to drive the success of specific merchants through creator affiliate engagement. You will design, execute and optimize large-scale creator incentive programs through data analytics, business forecasting and budget management.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.y
Responsibilities:
- Design and implement creator incentive programs to motivate creator TikTok Shop activity and achieve monthly business growth for merchants.
- Leverage internal resources to establish and continuously refine mechanisms for communicating with creators to improve creator and incentive engagement.
- Develop strategies and insights to incubate new creators for commerce activation for specific merchants.
- Analyze affiliate creator data to provide regular reporting and insights to key stakeholders regarding budget utilization and incentive ROI by program and incentive.
- Collaborate with TikTok campaign and category teams to share best practices and identify new resources, tools, and program opportunities.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above
- 3+ years experience in creator or e-commerce partnership management and operations.
- Strong work experience building and implementing scaled creator/influencer/user/business partner growth programs to achieve revenue goals.
- Excellent coordination and communication skills across multiple cross-functional teams to develop plans and execute projects.
- Comfortable navigating and driving results in a fast-paced environment and is open to change.
- Attention to detail, affinity with numbers, strong problem-solving skills.
Preferred Qualifications:
- Mixed experience in product/user growth and affiliate commerce space.
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce and livestreaming.
- A/B user testing experience and business analytics.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
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About the Company
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.
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