Job Specifications
Job Description
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
Current work authorization for Canada is required for all openings.
Who We Are
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
Fidelity Wealth is a new wealth management service, designed to support financial advisors with their succession planning and transition to retirement. Our mission is to help financial advisors achieve their own retirement goals with confidence, knowing that their clients will continue to be offered professional financial advice and leading investment management solutions. To learn more about Fidelity Wealth, please visit https//www.wealth.fidelity.ca/en/
What We Do
The Wealth Operations Administrator plays a vital role in ensuring the smooth day-to-day running of the firm’s middle office. This role focuses on maintaining accuracy in client account cash balances, completing daily reconciliations, managing fee processes and supporting managed account operations. The Administrator will work closely with custodians, vendors and internal teams to ensure timely resolution of operational items and contribute to process efficiency.
How You’ll Make An Impact
Reconciliation
Perform daily reconciliations of client accounts to ensure accuracy of cash balances and holdings.
Investigate discrepancies and resolve outstanding issues with custodian and portfolio management system.
Prepare reconciliation reports and escalate unresolved breaks as needed.
Ensure Trade processing is complete and handle Corporate Action processes.
Administration and Support
Support recurring operational tasks (daily, weekly, monthly) with accuracy and timeliness. Liaise with the custodian on day-to-day operational matters.
Assist in account set-up in portfolio management system.
Maintain accurate records and support transaction processing across managed accounts.
Coordinate with internal teams for exception management and client service support.
Help onboard new relationship managers & support back-office operations with user setup on systems
Perform all tasks in accordance with regulatory requirements and adhere to policies and procedures to ensure compliance
Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns
Collaborate with internal and external stakeholders, such as operations, compliance, custody, to ensure seamless client service delivery
What You’ll Need
Strong industry, product, and wealth management procedures knowledge
Exceptional administrative skills
Detail-oriented with superior organizational skills and the ability to prioritize tasks
Team player with the ability to collaborate with cross-functional teams
Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams
Enjoys wearing many hats, rolling up sleeves and getting things done
Bilingual (English and French) would be an asset
Project Administration
What We’re Looking For
Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience
2-3 years of relevant experience in the wealth management operations space
Reconciliation experience
Familiarity with Harmony. Dataphile, uniFide system, Salesforce would be an asset
Completion of Canadian Securities Course (CSC)& Conduct & Practice Handbook (CPH) would be an asset
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.
No telephone inquiries or agencies please. We thank all applicants for their interest, please be
About the Company
At Fidelity Canada, we've been committed to helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly striving to find new and better ways to help our clients.
Fidelity Canada is part of a broader group of companies, collectively known as "Fidelity Investments", one of the world's largest providers of financial services. We employ over 1,600 full-time employees in offices across the count...
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