Job Specifications
About the Job:
Position: Senior Business Analyst – Salesforce, Kantata SX & Professional Services Operations
Location: Remote (UK-based)
Employment Type: Contract
Notice period: Immediate joiners preferred
Up to £500/day outside IR35
About the Role
We’re looking for a Senior Business Analyst with deep expertise in Salesforce and Kantata SX to support and enhance our Professional Services operations. You’ll work closely with cross-functional teams — including Product, Engineering, and Operations — to analyze business needs, refine user stories, and drive improvements across our project and implementation workflows.
This is a hands-on, cross-functional role requiring a blend of strategic insight and detailed execution. You’ll act as the bridge between business stakeholders and technical teams to ensure scalable, efficient, and impactful solutions.
Key Responsibilities
Partner with business and technical teams to gather, document, and prioritize requirements.
Support process optimization within Professional Services, including PPPM, resource management, project financials, and implementation workflows.
Configure Salesforce (custom objects, flows, validation rules) and collaborate on enhancements in Kantata SX.
Translate business requirements into clear, actionable user stories for agile development.
Drive documentation in JIRA and Confluence, including workflows, process maps, and release notes.
Support data validation and integrations between Salesforce, Kantata SX, and related systems.
Qualifications
5+ years of experience as a Business Analyst, including 2+ years with Salesforce and Kantata SX.
Strong knowledge of Professional Services and Project Portfolio Management processes.
Proficiency in tools like JIRA, Confluence, Excel, and Lucidchart/Visio.
Excellent communication and stakeholder management skills.
Strong analytical mindset and attention to detail.
Bonus Skills
Experience with NetSuite, Workday, or Zuora.
Familiarity with API integrations, basic SQL, or data validation.
Background in SaaS or consulting organizations.
Certifications such as Salesforce Administrator, CSPO, or CBAP/CCBA.
How to Apply:
Send your CV highlighting Business Analyst experience with Salesforce and Kantata SX, and Professional Services
About the Company
Pioneers in applied thinking in the IT industry since 1994.
Careerwise UK began with a smart people network of it innovators who wanted architectural decision to be applied in the architectural design, not in the software.
Careerwise UK use a conglomerate of the best thinkers in IT and business consulting solve intractable problems.
Collectively our network of CIO’s, CTO’s, engineering leaders, Software SME’s is considered one of the best in the world.
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