Skills

Communication Adaptability Critical Thinking Data Visualization DevOps Azure DevOps Test Change Management Problem-solving Attention to detail Training power bi Azure Process Improvement Project Management

Job Specifications

Business Analyst

Employment Type: Contract

Duration: 12 months

Location: Charlotte, NC preferred — hybrid 2 days per week onsite

Role Overview:

We’re seeking an experienced Business Analyst to serve as the key liaison between business stakeholders and technical teams. This role is responsible for gathering, analyzing, and documenting business requirements; identifying process improvements; and ensuring that delivered solutions align with organizational objectives.

The ideal candidate will be proactive, analytical, and comfortable driving clarity in complex business and technical environments.

Key Responsibilities:

Requirements Gathering & Analysis

Collaborate with stakeholders to elicit, analyze, and document detailed business requirements.
Translate business needs into functional specifications, process flows, and user stories.

Process Improvement

Identify and recommend process optimization opportunities.
Perform gap analyses between current and future state processes.

Stakeholder Communication

Facilitate workshops, meetings, and presentations to ensure alignment and shared understanding.
Act as a bridge between business units and technical delivery teams.

Documentation & Reporting

Create and maintain comprehensive documentation including business requirements, workflows, and use cases.
Develop progress reports and dashboards to track project status and KPIs.

Testing & Validation

Support QA teams by reviewing test cases and validating that solutions meet business requirements.

Change Management

Contribute to training and communication plans to support successful adoption of new systems or processes.

Qualifications:

Bachelor’s degree or equivalent professional experience.
Minimum 5 years of experience as a Business Analyst or in a similar role.
Proven experience performing true business analysis — including process mapping, workflow design, and requirements documentation — using established BA tools and templates.
Strong analytical, problem-solving, and communication skills.
Ability to work independently, take initiative, and drive tasks to completion.

Preferred Experience:

Familiarity with data visualization tools (Power BI preferred).
Experience with Azure DevOps or other project management/development tools.
Professional certifications such as CBAP, CCBA, or PMI-PBA.
Understanding of enterprise applications and cross-functional systems.

Core Competencies:

Analytical and critical thinking
Strong attention to detail
Team collaboration and communication
Flexibility and adaptability
Proactive, self-driven problem solver
Confident and assertive when facilitating discussions or decisions

The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.

About the Company

Bayforce: Your Trusted Partner for ERP and Cloud Excellence Since 1996, Bayforce has been a boutique IT consulting firm specializing in ERP and Cloud solutions. We provide platinum-level resources and services to organizations across the U.S., LATAM, and the EU, delivering both onsite and remote expertise tailored to your project needs. As a boutique firm, we offer a compelling alternative to the big systems integrators, providing better talent at a better price without compromising on quality or results. Our commitment is s... Know more