Skills

Communication Problem Solving Creativity Critical Thinking JavaScript Perl HTML CSS SQL Customer Service Networking Attention to detail Ubuntu Programming Databases Organization Oral and Written Communication Shell PL/SQL

Job Specifications

Description

To understand and help define requirements and perform analysis for various strategic and tactical projects for the purpose of assisting in developing or modifying simple to moderately complex software programs to meet the desired business need
To assist in developing and submitting requirements to programmers; to assist with review sessions to discuss the requirements or desired system functions with developers, quality analysts and management; and to potentially perform the development function if applicable.
Serves as IT Analyst Associate for assigned projects if applicable.
Assists in performing moderately complex analysis of data and system, including loading and balancing creation of derived fields and formatting, process flows and data diagrams.
Assists in performing all development tasks required to ensure the accuracy of each software program within the specified timeframes.
Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
Analyzes client and customer needs as required; assists in the requirement process, development, unit testing of simple to moderately complex code.
Proactively obtains information needed for the successful development of software programs.
Programs and tests using Informatica, PL/SQL, Progress and other programming languages as specified.
Completes required documentation as needed to provide a full and clear history of development and changes.
Assists in investigating issues and developing resolution in a timely manner with a technical author.
Follows pre-established departmental standards and guidelines as they pertain to design and development; adheres to the goal of delivering and maintaining the highest quality of customer service to our clients.
Provides feedback and suggestions to improve process to IT management/Team Lead.
Works closely with project managers to meet and complete project milestones accurately and on time.
Supports the organization's quality program(s).
Travels as needed.

Qualifications

Education & Licensing Bachelor's degree from an accredited college or university preferred.
Major in information systems or computer science preferred. Language development courses in a relevant and applicable language and/or business analytical experience preferred.
Education in interpreting user requirements, business applications design and development of business applications strongly preferred.
Two (2) years of related experience or equivalent combination of education and experience required.
Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script, Perl or Progress 4GL highly preferred.
Knowledge of Informatica and SQL Working knowledge of UNIX command line interface
Strong knowledge of PL/SQL or similar procedural language
Excellent oral and written communication skills PC literate, including Microsoft Office products
Excellent interpersonal skills Ingenuity and creativity
Logical approach to problem solving
Analytical capabilities
Ability to work under pressure
Attention to detail
Tenacity and patience
Understanding of business processes and constraints
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
1-2 years of experience in IT support or other support roles servicing clients/customers
Troubleshooting skills
Experience in writing queries to extract data from a database using SQL or any backend query language
Knowledge of Web Services and APIs
Multitasking skills
Collaborate with customers and other team members to analyze, understand the concerns, and resolve issues.
Ability to work as a team
Critical thinking - the ability to identify the root cause of an issue and suggest possible solutions
Excellent verbal and written communication skills
Capable of understanding the code and the ability to resolve support tickets within the stipulated SLAs with minimal supervision
Knowledge of HTML, CSS, JavaScript, and REST APIs
Have experience using document source control software
Service Now or any IT Service Management (ITSM) tool experience
Corporate Networking experience
Ubuntu/Unix Familiarity

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Inv

About the Company

Synectics Inc. is a premier national staffing firm founded in 1984, headquartered in Chicago, Illinois. Renowned as one of the nation's leading staffing agencies, we collaborate with a diverse client base, including top institutions and Fortune 500 corporations across sectors such as IT, healthcare, finance, and marketing. Our Mission At Synectics, our commitment to quality is evident in both the talent we recruit and the services we provide. By fostering diversity and innovative problem-solving, we deliver tailored solutio... Know more