Skills

Communication Go Autonomy Marketing

Job Specifications

Company Description

socialed. is the leading agency in social-first content. Ambitious brands work with us to create high quality and social-first visuals that grow their communities rapidly. We deliver high-quality, results-driven work at speed. Our client list includes notable names like Gett, AirX, Juana Skin, The Savoy, idyl and many more lifestyle & luxury brands.

We are looking to bring in someone to help increase our client services, leading on relationship management, client support and strategy to help contribute to the success of our partnerships.

Role Description

In this position you will own client relations across our core retainer base acting as the conduit between client and our creative and social teams. Your day to day will consist of;

Day-to-day communication with a roster of agency clients.
Building deep client relationships - becoming their go-to contact and strategic advisor.
Managing campaigns from briefing to delivery, ensuring alignment across creative, influencer, production & social.
Coordinating with internal teams to keep work on track.
Leading regular client check-ins, performance reviews, and renewal conversations.
Identifying opportunities to grow accounts through new services, campaigns, or channels.
Maintaining reporting and ensure client satisfaction & retention KPIs are hit.
Experience in influencer marketing is a great plus here.

Candidate Profile

You’ve already spent a few years inside an agency and you’re ready to step up - owning client relationships and influencing strategy, not just managing tasks.

You’ll bring:

3+ years’ experience in a social, content or influencer agency.
A proven record of managing clients, campaigns, or retainers end-to-end.
Strong communication, presentation, and relationship-building skills.
A good grasp of marketing fundamentals - from creative process to media performance.
The ability to balance creative ambition with commercial reality.
Organised, proactive, and great under pressure.
Ambition to grow into an Account Director role within 12–24 months and help build out the client services function.

What you'll enjoy @ socialed.

A chance to shape how we deliver world-class client service as we scale.
Work with ambitious brands and creative thinkers who actually care about the work.
Real progression - your next step here is Account Director. If you deliver, reward will come in return, and quickly.
Flexible work culture with trust, autonomy, and freedom to explore ideas.

Salary competitive, based on experience.

About the Company

We are the leading agency in social-first content. Ambitious brands come to us seeking to catch the eye, create high quality & social-first visuals to grow their communities quickly. We offer high quality, results-driven work at speed. Get in touch below to join the likes of Under Armour, Berkeley Group, SOLO, Holie's, JD Sports & many more. Know more