Job Specifications
We are looking for a Head of IT, in charge of Truck & Trailer Division, who will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving the main projects, deploying them across the countries within scope in time, budget, quality and scope.
Moreover, as part of AXA Partners' strategic expansion following the acquisition of EBTS, we are establishing a new Truck organization. This role is crucial for driving technological innovation and managing IT strategies across the Truck & Trailer Division, with a focus on optimizing operations and enhancing service delivery.
The Head of IT - Truck & Trailer Division will lead the IT team and initiatives within the Truck & Trailer Division, overseeing technology operations in France and Belgium, while ensuring alignment with our global objectives. This role is pivotal in fostering a culture of innovation, efficiency, and collaboration
What You’ll Be Doing
Declination and implementation of AXA Partners Strategy in his/her scope
Ensure that AXA Partners’ and Truck & Trailer Division strategic objectives are translated into transformation and tactical plans across his/her scope, and that impacts are maximized on the technology front
Lead and drive IT transformation in his/her scope (IT Transformation, Local & Tactical projects / programs, Move to the Cloud, Application Landscape simplification, Agility, etc.), in close collaboration with the Regional CIO:
Partner closely with the Truck & Trailer Division business stakeholders to analyze and support existing and new projects, relying when needed on regional shared capabilities
Maintain and advocate a long-term vision of global assets and local solutions proposed to the business, in close coordination with Regional and Central IT teams
Respect IT Guilds Standards & best practices (governance & performance, architecture, project management, etc.)
Leverage centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationship
Provide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPS
Liaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)
Supervise architecture implementation within AXA Partners' roadmap for his/her scope
Coordination, steering and communication
Steer and coordinate his/her scope area: activities, resources, quality of service, costs, actions to achieve the assigned goals
Ensure a proper definition of SLAs for his/her scope and manage the implementation and the follow-up
Manage & monitor the Truck & Trailer Division IT budget and IT Capacity Plan
Communicate to main stakeholders within AXA Partners ecosystem
Lead AXA Partners IT governance local meetings, be part of Transformation initiatives Steering Committees
BAU tasks supervision: operations, solutions and 1st line security
Be accountable for operating and delivering IT services, constantly striving for greater efficiency
Manage IT local operations teams
Oversee the technological infrastructure (networks and computer systems) in scope to ensure optimal performance, local area connectivity and remote access
Keep both on-premises and cloud solutions fully secured with a solid program aligned with security standard
Liaise with Regional and Central IT teams to ensure workplace and end-user services QoS standard
Influence Group / Central Solutions Teams when they have an impact on local solutions / activities
Manage local applications teams and apply the Group Solutions projects and delivery policies and frameworks
In charge of Security 1st line, and of delivering Security Targets within the scope and supporting Security Assurance activities
Teams management
Ensure the development of his/her team (15-20 professionals)
Assure capacity planning to secure delivery maintaining balanced workload (positive employee NPS)
Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across Benelux
Focus on IT Target Operating Model (TOM) including efficiencies opportunities, roles repurposing and careers development
Support the Regional CIO in his/her activities
Manage the Truck & Trailer Division application tribe, including Offshore Delivery Resources
Integrate target global assets to the IT Ecosystem of the Truck & Trailer Division
What You’ll Bring
A bachelor’s degree in computer science or equivalent
Strong experience in managing large, diverse teams of IT professionals (operating in matrix with Central/Group)
Extensive experience working in technology and/or business roles within a company with a solid understanding of technology
Experience in leading change and championing transformative IT and customer service strategies which are sources of competitive advantage and differentiation, including outsourced se
About the Company
AXA Partners is an international entity forming part of AXA offering a wide range of solutions in assistance services, travel insurance and credit protection & lifestyle.
Our mission is to help our corporate clients enhance the experience of their own clients by co-creating innovative solutions with them. Our 8500 employees are on hand to help and support them anywhere, at any time.
In 2023, AXA Partners posted revenue of EUR3.3 billion.
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