Job Specifications
Company Description
We’re Hiring: Business Development Manager – Remote Services
Location: Milton Keynes, Hybrid
Pay: Up to £63,000 + Car Allowance + Bonus + Commission (OTE £100k!)
Single Health Cover
5x Salary Life Assurance
3% Employer Contribution Pension.
25 Days Holiday + 8 Bank Holidays.
Cycle 2 Work Scheme.
Free Mortgage advice & More!
Learning & Development: From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!
Grade: H
See a Different World. Where potential is seen and progress is nurtured.
We are recruiting for a brand new Business Development role, here at Securitas UK we need a Business Development Manager – Remote Services to lead the charge in securing new business opportunities across alarm/event monitoring, video monitoring, and lone worker protection services. This is a senior appointment with national responsibility, focused on building strategic partnerships and driving revenue growth through innovative, customer-centric solutions. As the first hire of this new BD line, we need a bold blue skies thinker, driven to make lasting impact.
You’ll play a pivotal role in shaping our national sales strategy, working closely with the SOC Director and cross-functional teams to deliver high-value engagements and long-term partnerships. The Business Development Manager – Remote Services is a key hire, in a period of amazing growth and transformation of our Remote Services Team! This may sound technical (it is!) but for the right sales professional, it’s a chance to work across an extensive market and real path their own success – With help from our industry experts!
If you’re a driven, motivated and dynamic sales professional who meet and exceed targets, we are open to ANY industry. If you have great strategies to obtain and onboard new business, drive significant business pipelines and know the sales lifecycle end to end, then this could be the big step you’ve been looking for!
Job Description
What you'll be doing:
Sales & Business Development
Proactively identify and engage with organisations to understand their needs around alarm monitoring, remote video services, and lone worker protection, with the goal of generating new business opportunities.
Build and nurture strategic partnerships with customers to enhance the efficiency and effectiveness of their monitoring and escalation services.
Explore and develop opportunities to expand the use of our 24/7 Alarm Receiving Centre (ARC) for monitoring and incident management services.
Consistently meet or exceed monthly and annual sales targets through a combination of lead generation, networking, and direct client engagement.
Technical Solution Selling
Deliver engaging and informative product demonstrations that highlight the value and capabilities of our ARC services, tailored to each client’s specific needs.
Clearly explain technical aspects such as ARC escalation protocols, police URN integration, and compliance with BS8484 standards.
Translate complex customer requirements into tailored service offerings by leveraging the full range of expertise and capabilities within the ARC.
Identify opportunities for clients to streamline their internal processes to improve the monitoring and management of security and life safety events.
Recommend integrated solutions that combine ARC services with physical guard response for a comprehensive security approach.
Client Onboarding & Training
Collaborate with account management, operations, and training teams to ensure smooth deployment and integration of services for new clients.
Provide training to client staff on the correct use of devices, emergency response procedures, and dynamic risk assessments.
Ensure seamless technical integration between client infrastructure and ARC systems to support reliable and efficient service delivery.
Compliance & Risk Advisory
Offer expert advice to clients on their legal responsibilities under UK legislation and relevant British Standards.
Support clients in developing and implementing lone worker policies and broader risk mitigation strategies.
Ensure all proposed and delivered solutions adhere to industry best practices and meet required security and compliance standards.
Account Management & Support
Maintain strong, ongoing relationships with clients and ARC partners to ensure long-term satisfaction and service continuity.
Provide regular performance reviews, solution updates, and proactive support to help clients get the most from their services.
Monitor service delivery metrics such as response times and incident data to ensure high levels of client satisfaction.
Work closely with the account management team to ensure a seamless client experience from onboarding through to ongoing support.
Market Intelligence & Reporting
Stay up to date with industry trends, competitor offerings, and changes in regulatory requirements to inform
About the Company
Life is unpredictable. Are you prepared? We blend people, technology and knowledge to protect your world.
Layering six specialist Protective Services, we give your business total protection while protecting your budget with cost-effective security systems.
Our mobile, remote, electronic security, fire and safety, and risk management solutions enable more than 150,000 clients to see a different world.
We are present in 48 markets and our innovative, data-driven approach makes us a trusted partner to many of the world’s b...
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