Job Specifications
Where Trust Leads, Bold Ideas Grow, and Community Thrives
Paula’s Choice, a Global Skincare Leader Founded In 1995, Empowers Individuals To Define Beauty On Their Own Terms Through Science-backed Products. Our Mission Comes To Life Through Four Core Values That Guide Our Actions, Decisions, And Impact
Build Trust: We set the standard for skincare, transparency, and shared knowledge.
Be Bold: We lead through innovation and by challenging the status quo.
Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
Benefits
Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:
Generous paid time off, including time off to volunteer
Learning and development resources to support personal and professional growth
Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
Did we mention we’re a dog-friendly office?
Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.
How you’ll have an impact at Paula’s Choice:
At Paula’s Choice, we’re on a mission to transform the way people discover, shop, and experience skincare online. We’re searching for a Senior Director of Product Management to lead our global eCommerce, personalization, and guided commerce initiatives. This senior leader will own the product vision, strategy, and roadmap for delivering best-in-class digital shopping experiences that drive revenue, retention, and loyalty across DTC and omnichannel platforms.
This role will lead a team of product managers and partners cross-functionally with UX, Engineering, CRM, Data Science, and Marketing to bring innovation to life. From AI-powered personalization and diagnostic tools to seamless guided shopping journeys, you will create experiences that make every customer interaction feel uniquely tailored and high-value.
You’ll shape the future of a prestige beauty brand at a pivotal moment of global digital transformation.
As Senior Director of Product Management, a typical day might include a mix of the following:
Own the Product Strategy & Roadmap: Define and execute the multi-year product strategy for Paula’s Choice global eCommerce platform, personalization, and guided commerce experiences.
Champion Personalization: Drive adoption of AI-driven product recommendations, diagnostics, and customized routines that increase conversion, AOV, and lifetime value.
Build Guided Commerce: Develop intuitive shopping tools (quizzes, consultations, membership integrations, routine builders) that simplify decision-making and elevate the customer journey.
Lead & Inspire Teams: Manage, coach, and scale a high-performing team of product managers and cross-functional pods, ensuring agile ways of working and a culture of innovation.
Cross-Functional Leadership: Partner with global stakeholders in Marketing, CRM, Engineering, Creative; Retail to deliver connected, customer-first experiences across DTC, Amazon, and Sephora.
Measure What Matters: Establish success metrics, oversee experimentation frameworks, and use data to inform decisions and demonstrate ROI of product investments.
Future-Proof Our Experiences: Stay ahead of trends in personalization, AI, and guided commerce to identify opportunities for differentiation and long-term competitive advantage.
The Details
Location: We are based in Seattle, WA. While we prefer local candidates, we are flexible on location
Hours: Typical business hours, flexibility required
Physical requirements: Ability to handle both long periods of sitting and long periods of screen time
Travel requirements: Up to 25%
What You’ll Bring To The Table
10+ years of progressive product management experience in eCommerce, with at least 5 years in a leadership role.
Deep expertise in digital product strategy, personalization platforms (e.g., CDPs, recommendation engines), and guided commerce.
Proven track record of launching scalable, customer-facing products that drive measurable revenue and retention impact.
Experience managing and mentoring product teams in agile environments.
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