Skills

Communication Leadership Go SQL Problem-solving Strategic Planning

Job Specifications

The Role

As a Business Operations (BizOps) hire, you’ll play a critical role in solving high-impact strategic and operational challenges across the company. You’ll work directly with the CEO and leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of Gigs by building the BizOps function from the ground up. You’ll operate at the intersection of strategy, operations, finance, and product — a trusted problem-solver and thought partner to teams across the business.

What You Will Do

Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. connectivity, go-to-market, pricing, international expansion, planning).
Build scalable business processes to support rapid growth — from first principles through implementation.
Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.
Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.
Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.

What You Will Need

3+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations / roles at a fast-scaling tech company.
Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
Strong analytical and problem-solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
Excellent written and verbal communication skills — you can drive alignment and clarity across senior stakeholders.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
A collaborative, low-ego mindset and the ability to influence without authority.
A genuine curiosity for how things work and a deep desire to make them better.

About the Company

Gigs is the operating system for mobile services. We unlock new revenue opportunities and enable seamless user experiences. From tech giants to innovative startups, we empower businesses to effortlessly embed telecom capabilities into their platforms. Gigs is a category creator in one of the world's largest industries—telecom. We're backed by Ribbit, Google's Gradient Ventures and Y Combinator, as well as industry leaders like the CEOs of Uber, DoorDash, and Instacart. Know more