Home
Jobs
Lorven Technologies Inc.
Change Management Lead (CRM) - Chicago, IL (Hybrid)

Change Management Lead (CRM) - Chicago, IL (Hybrid)

On site

Chicago, United states

Senior

Freelance

01-12-2025

Share this job:

Score my CV

Skills

Communication Leadership Salesforce Dynamics Monitoring Change Management Sales CRM Training Marketing

Job Specifications

Our client is looking Change Management Lead for Long term project in Chicago, IL (Hybrid) below is the detailed requirements.

Job Title : Change Management Lead

Location : Chicago, IL (Hybrid)

Duration : Long term

Job description:

Qualification's:

The CRM Change Management Lead will spearhead organizational change initiatives tied to the rollout and optimization of CRM platforms eg Microsoft Dynamics 365, Salesforce.
This role is pivotal in driving user adoption minimizing resistance and ensuring business continuity across sales service and marketing functions.
The ideal candidate will be a strategic thinker with handson experience in CRM enabled transformation stakeholder engagement and change enablement across enterprise environments.

Key Responsibilities:

Strategy Planning
Develop and execute CRM specific change management strategies aligned with business goals.
Conduct change impact assessments and readiness evaluations across business units
Define success metrics and track adoption utilization and proficiency Stakeholder Engagement
Build and manage a Change Agent Network across sales service and IT teams.
Partner with executive sponsors program managers and platform owners to align change efforts
Facilitate workshops and governance forums to drive alignment and resolve resistance Communication Enablement
Design and deliver targeted communication plans and training programs
Create CRM onboarding journeys tailored to different user personas
Ensure consistent messaging across channels and geographies Monitoring
Reporting Track and report on change KPIs including adoption rates feedback loops and business impact
Maintain dashboards and readiness reports to inform leadership and guide interventions
Document all change activities and maintain audit ready records Required Qualifications
Certifications PROSCI/ PMP/ CCMP or equivalent"

About the Company

Lorven Technologies, Inc. is a highly recognized provider of professional technology consultancy in the US. We provide high quality and cost effective strategic solutions to our clients supported by superior staffing and training services. We offer a wide range of services in the areas of analysis, design, development and maintenance of various information systems. Lorven excels in providing talented, dedicated, and knowledgeable professionals with proven industry experience to our clients. We are committed to building lo... Know more