cover image
Blue Shield of California

DevOps Analyst, Senior

Hybrid

California, United states

Senior

Full Time

01-12-2025

Share this job:

Skills

Communication Leadership Critical Thinking DevOps Monitoring Test Scrum Prioritization Problem-solving Oral and Written Communication Agile

Job Specifications

Job Description

The Health Data Strategy team is responsible for in advancing clinical data capabilities, supporting value-based care models and enabling digital health transformation. The DevOps Analyst will report to the Sr Manager over the Health Data Strategy IT Team. In this role you will be the comprehensive subject matter expert in the technology products/platform feature space and apply, learn, and extend your skills beyond formal role boundaries. Having a desire to help achieve transformational healthcare improvement should serve as the inspiration behind the ideal candidate’s willingness to participate across many different activities within an agile working model. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

In this role, you will:

Drive operational excellence, including but not limited to Incident Management, process automation leveraging AI, and ensuring smooth deployments for your technology products/platform features.
Provide analytical support and troubleshooting for application-related issues.
Work directly with the product stakeholders and/or technology product teams to understand the business domain.
Recommend the most efficient and cost-effective implementation, leveraging reusable features where possible
Understand, document, and communicate upstream/downstream dependencies supporting assigned development areas
Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs.
Write acceptance criteria and ensure criteria comes to fruition during product demos.
Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, and demos), representing the needs and perspectives of your assigned development areas
Act as a proxy Product Manager/Scrum Master when necessary
Ability to serve as DevOps Analyst for more than one technology product line/platform feature team
Configure, develop (scripts, queries, reports), test, troubleshoot (system and application log interrogation), evaluate performance, and support (monitoring and impact remediation).
Collaborate with development teams to integrate new features and improvements.
Ensure security and compliance standards are met throughout the development and deployment process.
Lead the team in regular system audits and implement necessary updates and patches.

Qualifications

Knowledge & Experience

Requires a bachelor's degree or equivalent technical experience
Requires at least 5 years of directly related professional experience and deep technical abilities in one or more primary products, programs, or technologies.
Excellent oral and written communication skills; ability to influence stakeholders and technical counterparts
Excellent problem-solving and prioritization skills
Demonstrated experience in collaborating with development and operations teams to streamline the product delivery lifecycle.
Experience documenting agile workflows and processes.
Experience utilizing the Atlassian suite of products
Requires basic technical knowledge and experience including adherence to architectural design, development standards, security policies, and sustainable design practices

About The Team

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

At Stellarus and the Asc

About the Company

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. The health plan is a tax paying, nonprofit, independent member of the Blue Shield Association with nearly 6 million members, over 7,500 employees and more than $25 billion in annual revenue. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. The ... Know more