Job Specifications
Why LNER?
We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.
Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.
Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.
What you will be doing;
Please note that this role is a 12 month fixed term contract.
Working on a number of initiatives in our Service Operation Model improving our technical solutions and revolutionising the rail industry in the process. Reporting into one of our Senior Project Managers, you will play a pivotal role in project delivery and collaboration within your given Service. You are accountable for project alignment with the service strategy and driving value through their given projects. Working in Agile & Waterfall methodologies, from initiation through to the end delivery taking into consideration the planning, coordination, implementation, execution, and control of the full digital project. In a nutshell you will own the full project life cycle.
You will be responsible for ensuring that the LNER digital delivery governance process is followed and making sure that the correct activities, resources, and budgets are being organized appropriately to ensure expected outcomes are achieved and delivered against company strategy, commitments and goals.
You will also be involved in:
Proactively managing dependencies, overcoming obstacles and getting the best value against constraints.
Adhering to and evolving the Portfolio Framework.
Working with key stakeholders to deliver projects to agreed timescales, and to budget.
Exercising control over projects so they are delivered in a predictable manner.
Proactive risk and issue management to minimise delay.
Quality management to ensure outputs are fit for purpose and fit for use.
Stakeholder management and proactive communication so they feel like customers who have visibility and control.
Handover to BAU in a safe manner so production stability is maintained.
Reporting on and measuring the success of projects and workstreams (both customer and business benefits, including NAS impacts, revenue and cost) throughout project delivery.
Financial and commercial understanding, with a key focus on tracking and reporting progress and cost lines.
Establishing and maintaining key relationships with both internal project managers and suppliers to facilitate feasible, timely and cost-effective contract and project delivery.
What you'll need:
We're looking for a proactive professional with a proven track record in project and change management, business process optimisation, and stakeholder collaboration.
This role also requires:
Previous experience within a technical project management role (desirable).
Ability to manage and lead a variety of stakeholders at all levels.
Ability to implement change within a large organisation.
Business development and negotiation experience.
Proactivity and strong organisation skills.
Strong influencing and communication skills.
Strong collaborative skills, team player.
Strong risks, issues, assumptions and dependencies management.
Experience in budget management and controls.
Experience in supplier management.
Agile experience and/or qualification.
Prince2 certification or equivalent or willing to work towards.
What you'll get:
Free travel on LNER + 75% off other companies' tickets (for you & dependents)
Discounted international train tickets (after one year's service)
50% discount on LNER tickets for friends & family
Generous pension scheme
Annual cycle to work schemes
Discount, savings and cashback scheme from top retailers
Health & wellbeing schemes and discounts
Host of training opportunities to help further your career
Rewards & awards to recognise when you shine
What we believe:
To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.
We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!
Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.
Developing our people
We are focused on creating a learning culture, to support our people to be t
About the Company
London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route.
We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.uk
Know more