Job Specifications
1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.
We are seeking an experienced and technically proficient Senior Salesforce Developer to play a critical role in evolving and stabilizing our Salesforce platform. This position requires deep expertise across the entire Salesforce Customer 360 platform, with a strong focus on high-governance operational processes, complex integrations, and the modernization of our sales and service organizations.
Key Responsibilities
Development & Platform Mastery: Design, develop, and deploy high-quality, scalable custom solutions utilizing Apex, LWC, Visualforce, and SOQL/SOSL. Ensure all development adheres to architectural standards and best practices within our established, high-volume environment.
Sales & Service Excellence: Drive technical improvements across the entire customer lifecycle, specifically focusing on the implementation and optimization of Sales Cloud and Service Cloud.
Contact Center & Digital Modernization: Serve as the technical expert for Service Cloud Voice using AWS & Amazon Connect and Digital Engagement, enhancing our omni-channel contact center capabilities, including advanced Case Management & Omni-Channel routing implementation.
Sales Productivity: Develop and support features within Sales Engagement to maximize the productivity and efficiency of our internal sales teams.
Complex Custom Integrations: Design, implement, and maintain secure, real-time custom integrations with internal and external systems, including key integration points like Slack, our internal platform, and numerous systems leveraging REST APIs.
DevOps & Environment Management: Act as a champion for robust DevOps practices, managing and optimizing our CI/CD pipelines using GitHub and Jenkins. Lead and execute challenging, large-scale sandbox refresh processes to ensure environment integrity and accurate data for development and testing.
Security & Compliance: Ensure all solutions meet stringent internal and external Salesforce Security standards, implementing best practices for data handling, access controls, and compliance.
Tooling & Collaboration: Utilize development lifecycle tools such as JIRA for task tracking and contribute to business intelligence by ensuring data quality for reporting in platforms like Looker.
Admin Support: Possess Salesforce Administrator skills, perform daily admin functions
SF Bug Ticket Queue - troubleshooting, resolving bugs, issues
Required Skills & Qualifications
Experience: 5+ years of hands-on, enterprise-level Salesforce development experience, preferably in a complex or legacy Salesforce organization.
Technical Stack Expertise: Expert proficiency in Apex (triggers, classes), LWC, Flow development, and highly customized Visualforce pages.
Cloud Depth: Strong familiarity with the data models and technical configuration of Sales Cloud and Service Cloud.
Specialized Product Knowledge: Demonstrated experience implementing or significantly customizing Service Cloud Voice using AWS & Amazon Connect and Sales Engagement/Digital Engagement products.
Integration Knowledge: Proven track record building and managing complex, highly customized REST API integrations, and experience integrating with communication tools like Slack.
DevOps & Operations: Expert in CI/CD pipeline management using GitHub and Jenkins, and extensive experience successfully planning and executing complex, high-stakes sandbox refresh processes.
Security Focus: Deep understanding of the Salesforce security model (OWD, sharing rules, profiles/permission sets).
Low Code ie Flow building and code - Apex. VF, LWC, SOQL/SOSL
Nice to Haves
Salesforce Platform Developer I or II Certifications.
Experience in an e-commerce or high-end marketplace environment.
Working knowledge of BI and reporting methodologies using tools like Looker.
Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Tri-State Pay Range
$124,000—$155,000 USD
1stDibs is an Equal Opportunity Employer
The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture a