Job Specifications
BIS Safety Software is a fast-growing technology company providing leading software for the safety industry. We are looking to add an IT Manager to our expanding team.
Who We Are
Founded in 2006, BIS is proudly headquartered in Sherwood Park, Alberta. We have developed a world class software solution by emphasizing client relationships and continuous innovation, and we are looking to continue our growth across North America and around the world.
The Opportunity
Are you someone who thrives on hands-on technical work and enjoys making systems run smoothly behind the scenes? As our IT Manager, you’ll play a key role in keeping BIS Safety Software’s internal technology environment secure, reliable, and efficient. This role is highly technical, with a focus on infrastructure, cybersecurity, and IT operations. You’ll act as a trusted guide to our small but mighty IT team - offering support, sharing expertise, and helping us continually level up.
This is an in-person role in our Sherwood Park, AB office.
In this role, you'll be expected to:
Lead and execute IT infrastructure and security projects from planning through implementation
Maintain, configure, and deploy IT systems, networks, hardware, and software across the organization
Monitor and troubleshoot servers, local and cloud infrastructure, and security systems to ensure peak performance and uptime
Act as the escalation point for complex IT tickets, resolving issues swiftly and thoroughly
Oversee internal network operations including LAN/WAN, routers, switches, firewalls, and backups
Document systems, configurations, and standard procedures to ensure clarity and continuity
Implement updates, patches, and upgrades across environments while minimizing disruption
Help integrate and support cloud-based infrastructure (e.g., AWS) to improve scalability and resilience
Apply security best practices to protect systems and data, while supporting frameworks like SOC 2
Provide mentorship and technical guidance to one or two team members, fostering a collaborative and high-performing IT team
You might be the right fit if you:
Enjoy rolling up your sleeves and solving technical challenges and projects firsthand
Have strong knowledge of Microsoft 365, SharePoint, Active Directory, and related ecosystems
Experienced in maintaining secure networks, virtual environments, and internal systems
Think proactively and stay calm under pressure when tackling complex issues
Detail-oriented and committed to documentation and process clarity
Embrace continuous learning and enjoy exploring new technologies including AI tools
Have a collaborative mindset and naturally support the growth of those around you
Are a strong communicator with the ability to partner across departments
Qualifications:
5-8 years of progressive IT experience in infrastructure, security, and system administration
Deep knowledge of Microsoft 365 tools, especially SharePoint and Active Directory
Experienced with tools such as Microsoft 365, Active Directory, SharePoint, N-Central, Fortinet, and Sentinel One - or equivalent platforms - used for IT system administration and security management
Hands-on experience with internal networks, servers, routers, switches, firewalls, and backup systems
Strong documentation, system audits, and change management experience
Post-secondary education in an IT-related field is an asset
Bonus points if you have:
Experience supporting internal security programs or audits (SOC2, ISO27001, etc.)
Knowledge of remote desktop software and can provide recommendations for improvements
Experience leading cybersecurity training programs and ensuring company-wide cybersecurity compliance
Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are preferred
Job ID: #T202503-28CIA
Why join us
At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.
Another key part of our culture is our purposeful avoidance of titles. We don’t use job titles as they don’t reflect the value we place on humility. And we lead with our heart, treating all our customers and team members with integrity and compassion.
We are looking for like-minded individuals who are interested in growing with us.
In addition, we also offer the following:
Comprehensive benefits package
Health spending account
Growth opportunities
Flexible working hours
On-the-job training
Work-life balance
Free on-site parking
Team Recognition Points
Social committee
Fun, open and collaborative environment
Be More Than an Employee
BIS is a company where you can not only grow your career but also share in the success you help create. Our Employee Stock Ownership Plan (ESOP) a
About the Company
BIS Safety Software is a technology company that offers compliance and learning management software to meet the needs of Environment, Health, and Safety (EHS) professionals. This cloud-based software application includes a Training Record Management System, a Classroom Calendar Management module, a Training Matrix, a Learning Management System, Digital Folders, plus Online Forms that can be used for site inspections, hazard assessments, incident management, preventive maintenance, competency evaluations, and more. We provide...
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