Job Specifications
Duration - Dec 2026
Hybrid working ( 3 days onsite )
As a Solutions Consultant, you serve as a trusted advisor and advocate for internal and external users, partners, and clients. You translate commercial needs and business models into effective, scalable solutions across the full lifecycle. Working closely with manager-level stakeholders, you provide exceptional partner care, lead solution development efforts, and help shape product and technical strategy.
In this role, you are a key driver for troubleshooting, repeatable solution creation, pre- and post-sales consulting, and solution scoping. You bring deep expertise in product deployment, systems integration, and the relevant technologies and processes, acting as a subject-matter specialist in your domain.
Key Responsibilities
Solution Development & Innovation
Identify recurring solution issues across clients/partners and collaborate with cross-functional teams (e.g., Engineering) to reduce future risk.
Contribute to new delivery workflows, solution innovations, and scalable practices that improve overall solution quality.
Define business opportunities, uncover product gaps, and influence long-term solution strategies in partnership with product and engineering teams.
Content & Knowledge Management
Update or create repeatable solution content, including best practices, tutorials, and documentation.
Support development of BEPs and lead alignment and prioritization of solution-related tasks.
Project & Program Management
Manage end-to-end project workflows: planning, timeline estimation, issue tracking, status reporting, and documentation.
Lead working groups and guide execution to ensure successful project delivery.
Stakeholder & Relationship Management
Partner with manager-level stakeholders to scope and validate solutions for ambiguous problem spaces.
Coach internal and external teams on new tools, systems, and industry landscape.
Balance and manage escalations across stakeholders.
Build and grow strategic relationships to deliver high-quality solutions and identify new engagement opportunities.
Solution Execution
Support deployment of solutions aligned to defined business objectives and technical requirements.
Generate partner insights, contribute to business reviews, and help shape partner-adoption strategies.
Provide proactive consultation to identify new opportunities and guide partners in optimizing technology investments.
Product & Feedback Insights
Assess product gaps and issues based on user feedback and data.
Quantify business impact and communicate insights to Product, Engineering, and Business teams.
Contribute to feature validation, development, and documentation for new internal or external solutions.
Technical & Architectural Contribution
Customize and develop technical or non-technical solutions that meet user/partner/business objectives while aligning to legal and compliance requirements.
Support discussions on solution constraints, scope, and architecture.
Help articulate solution value through design sessions and influence product roadmap contributions.
Minimum Qualifications
5+ years of experience in a similar industry/domain.
Proficiency in operations management.
Experience in technology, media, or advertising is mandatory.
Strong technical acumen and domain-specific knowledge.
About the Company
Morgan McKinley is a global talent services expert, offering the full spectrum of solutions to meet both employers’ and jobseekers’ needs.
With 19 offices in 10 countries and nearly 1000 employees, it provides 3 distinct solutions for customers.
- Recruitment Solutions encompassing deep expertise across 10 professional disciplines offering temporary, contract and permanent recruitment;
- Executive Search for targeted C-Suite talent searches;
- Talent Solutions empowering talent acquisition to deli...
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