Skills

Communication ServiceNow DevOps Kubernetes Monitoring Problem-solving Organization Azure AWS Software Development GCP

Job Specifications

Job Title: Senior DevOps – Tier 2 Support

Location: Hybrid (Up to 2 days remote per week)

Position Overview:

A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.

Key Responsibilities:

Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.

Benefits:

Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)

About the Organization:

This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.

About the Company

Qorali is a specialist technology recruitment partner connecting exceptional talent with innovative organizations across the U.S. We focus on high-demand disciplines - Data, Cloud, DevOps, and Microsoft Dynamics - helping businesses build the technical foundations that drive growth, transformation, and innovation. With a team of experienced recruiters who truly understand the U.S. tech landscape, we combine market expertise with a people-first approach to deliver lasting results. At Qorali, we create meaningful partnerships.... Know more