Skills

Communication Data Analysis Salesforce Sales Customer Service CRM Attention to detail Recruitment Organizational Skills Artificial Intelligence

Job Specifications

Join a team that’s redefining healthcare safety and sustainability. Daniels Health is seeking an Account Administrator to provide critical support to our Account Managers and their clients. This role ensures smooth operations, exceptional customer service, and accurate account management for some of our most valued healthcare partners.

What You'll Do
Serve as the primary administrative support for Account Managers and their client portfolios
Manage account documentation, contracts, and compliance records
Coordinate service requests, scheduling, and issue resolution between clients and internal teams
Prepare reports, presentations, and data analysis for account reviews
Assist with onboarding new clients and maintaining accurate CRM records
Respond promptly to client inquiries and ensure a positive customer experience
Collaborate with operations, finance, and sales teams to deliver seamless service

What We're Looking For
2+ years of experience in account coordination, customer service, or administrative support
Strong organizational skills and attention to detail
Excellent communication skills—both written and verbal
Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce preferred)
Ability to manage multiple priorities in a fast-paced environment
Healthcare or service industry experience is a plus

Why Daniels Health?
Impact: Support healthcare organizations in achieving safety and sustainability goals
Growth: Opportunities for career development within a growing company
Culture: Collaborative, mission-driven team environment

Ready to make a difference? Apply today and help us deliver exceptional service to our healthcare partners

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that i... Know more