Skills

Communication Attention to detail Windows

Job Specifications

Desktop Support Engineer (SC Cleared – On-Site Contract)
Location: Warrington
Contract: January – April (approx. 4 months initial)
Clearance: Active SC clearance and UK Nationality are mandatory
We are seeking an experienced Desktop Support Engineer to join a project with a major global technology services provider, supporting one of their key defence-sector clients. This role involves hands-on device deployment and user support within a secure environment.
About the Role Working on-site at a secure facility in Warrington, you will support a large-scale laptop refresh and deployment programme. Approximately 200 Dell devices will be built, shipped, and supported during the project window.
You will work closely with the client’s internal teams, delivering high-quality technical support in line with strict security requirements.
Key Responsibilities
Build and configure laptops using the client’s standardised image
Prepare and ship completed devices to end users across the organisation
Provide remote or on-site assistance for first-time login and basic user setup
Manage the intake and collation of returned devices
Maintain accurate records of device status and deployment progress
Ensure all work adheres to secure handling and clearance protocols
Required Skills & Experience
Active SC clearance (must be in place at application stage)
UK Nationality (due to the nature of the end-customer environment)
Previous experience in a Desktop Support Engineer or IT Field Support role
Strong knowledge of Windows 10/11 environments and imaging processes
Familiarity with Dell hardware (laptops/desktops)
Ability to work independently on-site and manage multiple workflows
Excellent communication and user-support skills
What We’re Looking For A reliable, SC-cleared engineer who can hit the ground running in a fast-paced deployment project. You’ll be supporting a high-profile organisation with stringent security requirements, so professionalism and attention to detail are essential.

About the Company

Global Technology Recruitment Specialists. We source and select top talent across all technology sectors globally. Founded in 2003, our vertical specialists provide global transformational talent in data, AI & machine learning, product, software, cloud and cyber. As part of the Xcede Group, we work with businesses, from pioneering start-ups to global brands, to find project-based or permanent talent that enables innovation in line with their vision and goals. Know more