3rd line Support Engineer

Skills

Job Specifications

We are looking for an experienced 3rd line support Engineer to join a team within the technology and telecoms industry. This role involves managing IT systems and infrastructure to ensure smooth operations and support business needs effectively.
Client Details
The company is a reputable organisation within the technology and telecoms sector. It operates as a small-sized business, offering specialised services and solutions to its clients.
Description
Manage and maintain the organisation's IT systems and infrastructure.
Monitor system performance and troubleshoot issues to minimise downtime.
Ensure data security and implement necessary protocols and updates.
Provide technical support and assistance to staff across departments.
Oversee software and hardware installation, upgrades, and maintenance.
Develop and maintain IT policies and documentation.
Collaborate with external vendors for specialised IT services.
Plan and implement IT projects to meet business objectives.
Profile
A successful 3rd line Support Engineer should have:
Strong knowledge of IT systems, networks, and infrastructure.
Experience with troubleshooting and resolving technical issues efficiently.
Proven experience supporting Microsoft 365 environments
Azure, 365, Intune
Experience working on projects
Proficiency in managing data security and implementing updates.
Ability to provide support and guidance to team members effectively.
Familiarity with software and hardware installation and maintenance.
Capability to manage IT projects from planning to execution.
Excellent organisational and problem-solving skills.
Job Offer
Competitive salary ranging from £35,000 to £45,000 GBP.
A permanent role within the technology and telecoms industry.
5 days onsite in Wakefield
Opportunities to work in a small-sized organisation with a focused team.
Potential for professional development and growth.
If you are an experienced 3rd line Support Engineer looking to grow your career in technology, we encourage you to apply for this exciting opportunity.

About the Company

Welcome to the Michael Page global company profile. Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer lo... Know more

Related Jobs

Company Name

TipTopJob

Job Title

IT Engineer

Bristol, United kingdom

On site

Freelance

11-12-2025

Company Name

East West Railway Company

Job Title

IT Support Executive

Milton keynes, United kingdom

Hybrid

Full Time

04-11-2025