Job Specifications
Targeting a director of infrastructure local to NYC/
full time
Salary: 200k+
Director of Infrastructure, based in the New York office, to play an integral role as a member of its IT department. Responsibilities include delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the firm. This person will be responsible for defining IT Infrastructure strategy, direction, architecture, standards, and management to include disaster recovery, security, systems, servers, networks, and storage. This role will manage the IT helpdesk and system engineers and must ensure reliable 24x7 operations. This role will report directly to the CTO.
Responsibilities:
Strategic Leadership
Set the mission, vision, and strategy of the IT Infrastructure to maximize the success of business and IT enterprise initiatives.
Lead infrastructure modernization initiatives including cloud migration, network upgrades, and automation.
Collaborate with senior leadership to support digital transformation and innovation.
Build successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs and ensuring cost-effective delivery of IT services to meet those needs.
Research and recommend new technologies, applications, hardware, etc. Provide direction on what emerging technologies should be incorporated into products and services to successfully deliver overall IT strategy.
Maintain a comprehensive knowledge of current trends and developments in the industry.
Cloud & DevOps
Architect and oversee hybrid and cloud environments (preferably Azure), ensuring optimal performance, scalability, resiliency, security, and cost-efficiency.
Champion DevOps best practices including CI/CD pipelines, infrastructure-as-code, configuration management, automated testing, and monitoring.
Drive adoption of containerization and orchestration technologies (e.g., Docker, Kubernetes).
Operational Excellence
Manage ongoing strategic vendor partner relationships, including but not limited to MSP and MSSP relationships, and ensure timely and cost-effective delivery of services and products. Conduct vendor evaluations ensuring best in class technologies and partners.
Oversee the day-to-day operations of infrastructure including our data center, cloud environment, networks, storage, and disaster recovery.
Administer our M365 environment, including but not limited to Exchange Online, MS Teams, Azure Active Directory, and MS Dynamics 365
Oversee the monitoring, maintenance, testing and administration of all IT systems, to include applications, servers, storage, firewalls, switches, desktops, laptops, A/V equipment, and mobile devices. Implement upgrades needed to maintain service levels.
Ensure high availability, performance, and scalability of systems across the firm.
Security & Compliance
Manage the company’s Cybersecurity strategy roadmap. Maintain a Disaster Recovery strategy plan for critical systems and infrastructure.
Establish and maintain compliance with necessary IT policies and procedures for the smooth operations and recovery of the computing environment. Deploy and manage systems/ applications/monitoring processes and tools to proactively identify and resolve problems within the environment.
Own the third-party risk management program including vendor security assessments and ongoing monitoring of supply chain and SaaS risks.
Partner with compliance team to ensure infrastructure meets cybersecurity and regulatory standards (e.g., SEC).
Implement robust monitoring, logging, and incident response protocols.
Team Leadership
Be an escalation point for Tech Support including any issues related to the end-user computing environment (desktops, laptops, mobile devices, printers, applications, etc.). Ensure end-user needs are met in a timely and effective manner.
Build and lead a high-performing infrastructure team, fostering a culture of accountability and continuous improvement.
Mentor and develop talent across engineering and operations.
Budget & Planning
Develop and manage infrastructure budgets, forecasts, and capacity planning.
Evaluate and recommend new technologies and tools to improve efficiency and reduce risk.
Technical Skills:
Microsoft certifications i.e., Azure Solutions Architect Expert, Cybersecurity Architect Expert
Cybersecurity certifications i.e. CISSP, CISM, CCSP
Microsoft Windows Server 2016, 2019, 2022, 2025, Linux (Ubuntu 22.04 and higher)
Windows 11
Containerization (Docker, Kubernetes), CI/CD Pipelines (GitHub Actions, Jenkins), Version Control (Git) and Infrastructure as Code (Terraform, ARM, Packer)
Configuration Management technologies i.e., Ansible, Puppet, Chef
Understanding of SAST/DAST/SCA tooling such as Snyk, Veracode or Checkmarx
Familiar with secrets management (Hashicorp Vault, Azure Key Vault, or Keeper)
VMware in multiple host environments
Remote desktop technologies (Citrix, VPN, VDI)
Programming/scriptin
About the Company
For over 33 years, Sharp Decisions Inc. has been a trusted ally in digital transformation, specializing in sectors such as Financial Services, Healthcare, Manufacturing, Government, and Media & Telecommunications. We offer innovative strategies and award-winning solutions, including talent acquisition through our signature V.E.T.S(tm) Program and consulting services via D-Sharp.io.
As a Certified Woman/Minority Business Enterprise, a member of TechServe Alliance, and an ESGR Patriot Award recipient, we are an approved vendo...
Know more