Job Specifications
SDR Manager (Life Sciences)
Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
Role Summary:
Our Life Sciences vertical provides cutting-edge solutions that empower organizations to accelerate research, navigate complex scientific landscapes, and drive transformative innovation. We believe that by supporting scientists, researchers, and innovators shaping the future of health and medicine, we can help make the world a better place. Our technology enables customers to bring breakthroughs to market faster, whether they’re focused on drug development, diagnostics, medical devices, or emerging scientific technologies.
We’re seeking a dynamic SDR Manager to lead our team of 8 Sales Development Representatives (7 in London, and 1 in California), You’ll report to the Sales Manager (AE Manager) of our Life Sciences team and take ownership of a high outreach (cold calling, emails, etc) environment targeting SMB - mid market prospects across North America and Europe. If you’re passionate about coaching a sharp, motivated, and relatively inexperienced team to a team of superstars, and you have a strong track record of progressing from SDR or AE into leadership, we’d love to hear from you.
This is a hybrid position in our London, UK office, with the option to work hybrid throughout the week (Mondays, Tuesdays, Thursdays) or fully in office.
What You'll Be Doing:
Mentor, train, and motivate SDRs on outreach tactics and best practices whilst being able to lead by examples to demonstrate what good looks like
Cultivate a results-driven, socially conscious culture, ensuring consistent performance against targets
Identify and implement new AI-driven sales tools and cutting-edge prospecting functionalities to enhance lead generation and efficiency
Continuously refine scripts, cadences, and outreach strategies in alignment with market trends and PatSnap’s goal of accelerating impactful innovation
Work closely with Marketing on campaign planning, lead flow, and feedback loops to refine buyer personas and value propositions
Partner with regional Sales teams to align pipeline goals, qualification criteria, and handoff processes, ensuring the right focus on the ICPs
Oversee daily use of Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and other tools, ensuring accurate reporting and best-in-class processes
Provide insights into new tools or features that could streamline outreach and data management
Monitor SDR KPIs, including call volume, conversion rates, and pipeline generation to drive performance and to spot development opportunities
Present regular performance updates to the Sales Director and senior leadership
About You:
SDR/AE-turned-Manager: 1–2 years of SDR Manager experience (or a newly promoted individual) who can relate to the early-career challenges of the team
Cold Calling Expert: Strong background in outbound prospecting, with a track record of exceeding pipeline and revenue targets
Tech Savvy: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and familiarity with AI-enabled sales tools
Mission-Driven: Passion for supporting innovators who are shaping a better future for society and the environment
Collaborative Mindset: Thrives in a highly collaborative, entrepreneurial environment, working closely with cross-functional teams
Excellent Communication: Strong coaching style and the ability to inspire a young, coachable team
Flexibility: Willingness to work in a hybrid environment (3 days in-office, 2 remote) with occasional travel
Life Sciences education or experience is desirable but not essential
What You'll Love:
25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
2 company paid volunteering days
Eyecare voucher scheme
Private healthcare with Axa Healthcare
Private pension with Scottish Widows
Parental leave policies
Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can
WFH stipend
Cycle To Work scheme
Life Assurance
Payroll giving
Our Values:
Integrity: We hold each other
About the Company
Patsnap, the global leader in AI-powered IP and R&D intelligence, empowers over 15,000 companies to find better answers and make faster, more confident decisions across the innovation lifecycle. By combining our domain-specific LLM, Hiro--our AI assistant--and proprietary innovation data, Patsnap delivers insights that boost IP productivity by 75% and reduce R&D waste by 25%.
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