Skills

Salesforce Sales Customer Service CRM Research Marketing

Job Specifications

Acute Care Technology

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

This will be an initial 12 month fixed term contract. The position is remote.

A Sales Development Specialist (SDS) is responsible for the initial phases of the sales cycle. They perform qualification activities to increase the sales pipeline for ZOLL Medical products and services. The successful candidate will work closely with our Marketing Specialist to drive the success of marketing’s lead generation campaigns and actively generate leads through cold calling to increase the pipeline for the Public Safety market.

Tasks

The candidate will need to develop and create methods for researching and qualifying new potential customer segments and markets to drive new business. The candidate will be comfortable speaking with a wide range of customers, in different markets and industries.

Identify and qualify opportunities from lead generation activities, inbound product inquiries and outbound calling campaigns into defined target groups
Identify and develop key contacts and decision makers within prospect accounts
Utilise consultative sales approach to evaluate and understand customers' business and needs
Cold-calling potential customers, be able to generate own sales leads
Communicate ZOLL Medical's value proposition and tailor to customer needs
Timely and accurate data entry of all pertinent customer information into the ZOLL CRM database

Requirements

Ideally two years of experience in an Inside Sales, Lead Development or Account Management role developing relationships across a wide range of customers/clients via phone and email.
Ability to learn quickly, ensure timely and accurate follow-up
Excellent phone and computer skills (MS Office Suite)
Proven experience using the internet to conduct research
Ability to perform individually with specific direction and manage time efficiently
Develop an organised daily routine of reviewing leads, making outbound calls, and responding to customer emails
Energetic, creative, motivated self-starter, goal oriented and a team player
Prior experience with Salesforce or other CRM applications is a plus

About the Company

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acu... Know more