Skills

Python Tableau SQL Big Data A/B Testing Machine Learning Analytics Snowflake Data Science Spark Databricks ETL Processes

Job Specifications

Data Analyst - SQL - Tableau - Python - Customer Success - London - Hybrid

9 Month Initial Contract
Hybrid Working - 3 Days per week in the office
Location - London
Day Rate - Up to £300 per day Inside IR35

This role is critical in addressing analytics gaps by enabling actionable insights, automating dashboards, and ensuring consistent, reliable data foundations.

Key Responsibilities:

Building robust data foundations
Build data capabilities that work consistently across multiple regions and countries
Automate recurring reporting and validation processes to increase accuracy and efficiency
Developing actionable dashboards & reporting
Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies.
Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions, and reduce escalations.
Enabling experimentation & continuous improvement

Key Skills/Experience:

5+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains
Proficiency in SQL for data extraction, transformation, and pipeline development
Experience with dashboarding and visualization tools (Tableau, Qlik, or similar)
Familiarity with big data tools (Snowflake, Databricks, Spark) and ETL processes
Experience with Python or R for advanced analytics, automation, or experimentation support
preferred Knowledge of statistical methods and experimentation (A/B testing) preferred
Machine learning and Generative AI experience is a plus

About the Company

Across four decades, we've built a fantastic network from FTSE 100 through to SME and public sector organisations. We're experienced in, and trusted to, deliver against our clients' talent acquisition needs, and at the same time ensure our candidates' career aspirations are matched. Our specialist areas include: AI & Data Science The AI Team are suppliers of Researchers, Machine Learning Engineers & Data Scientists to the world's leading tech companies, innovation labs and start-ups. Cyber Security Across four decades... Know more