Job Specifications
Transform global payment systems through automation and innovation About The Role
Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives, ensuring the seamless processing of billions of transactions across the world's largest payment network. What You'll Do
Drive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance Middleware reliability across Visa's network, implementing operational best practices and integrating quality measures throughout the product development lifecycle.
Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our Middleware infrastructure.
Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.
Observability Enhancement: Integrate Middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps and Observability practices.
AI Integration: Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation and operational intelligence.
Lead Technical Growth: Mentor team members on software development and promote DevOps best practices across the organization. Why You'll Love It
Meaningful Impact: Your automation will help process billions of transactions globally
Technical Growth: Work with cutting-edge technologies and shape architectural decisions
Professional Development: Regular learning opportunities and conference attendance
Work-Life Integration: Flexible hybrid schedule (2-3 days in office)
Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solving Security Focus
Experience with HashiCorp Vault and secret management
Understanding of security best practices and PCI and SOC compliance requirements
Experience implementing and troubleshooting mutual TLS authentication protocols for secure service-to-service communication in distributed systems is required.
Understanding of security best practices and PCI and SOC compliance requirements
Knowledge of identity and access management principles What Makes You Thrive
You're passionate about automation and infrastructure as code
You enjoy mentoring and knowledge sharing
You approach problems systematically and thoughtfully
You value collaboration and clear communication
You're eager to learn and adapt to new technologies Team Culture
Embraces diverse perspectives and innovative solutions
Promotes knowledge sharing and continuous learning
Values work-life balance and sustainable practices
Encourages experimentation and creative problem-solving
Supports career growth and professional development Impact & Growth
Set the Middleware Reliability Engineering vision and strategy at Visa
Mentor and grow technical talent
Drive adoption of modern DevOps practices
Build systems that process billions in transactions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications
10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (eg Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications
12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (eg Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Technical Foundation
10+ years of proven experience in Software Development or DevOps roles, with a strong focus on Middleware technologies and infrastructure automation.
Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.
Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker)
Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
Hands-on experience with CI/CD pipelines and Jenkins.
Proficiency in infrastructure-as-code tools such as Terraform and Ansible.
Hands-on experience with CI/CD pipelines and Jenkins.
Familiarity with AI/ML f
About the Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.
Learn more at Visa.com.
Know more