Skills

Communication Conflict Resolution ServiceNow Monitoring Scrum Change Management Motivation Project Management Agile

Job Specifications

Start date: February 2026

Clearance: NATO Secret or equivalent

Location: Brussels, Belgium

Requirements:

A recognised project management qualification (such as Prince2 Practitioner, Managing Successful Programmes (MSP), Project Management techniques based upon PMI Knowledge area or Agile
Recent extensive experience (at least eight years) in the Project Management of major communication and/or command and control/management information system for a large organisation
Experience in applying multi-discipline engineering and management techniques in the acquisition of complex communication and information systems

Desirable:

Extensive experience with project planning toolsets, preferably Service Now
A recognised Service Management qualification (such as ITIL Foundation, ITIL specialist courses)
Experience in private and/or public cloud infrastructure deployment, user and application migration projects (IaaS, PaaS, SaaS) and transition of projects to services and operations
Experience and certification in Agile Project Management (Agile PM, Scrum)
Experience and certification in Service Management
Experience in small, medium and large IT implementation projects
Experience of creating Price Proposals and Invitation for Bids competition packages to industry
Experience of leading Project Boards and Senior Management escalation Project Boards
Experience of proficiently and professionally managing internal and external customers (such as the NATO Enterprise)
Experience in supplier management, negotiations, conflict resolution and contract management
Experience in managing external contracts and contractors
Experience in procurement, logistics, testing, change management and asset management
Experience of mentoring and supporting more junior PMs
Experience in creating and leading high performance delivery teams

Duties:

The management of time, cost and quality of all facets of the assigned project(s)
The management of requirements in coordination with the customer
The management and motivation of project team(s) through clear guidance and assignment of work
The application of standard project management techniques in accordance with the Prince2 methodology (e.g. change control, risk/issue management)
The development and maintenance of project plans in ServiceNow and in compliance with NCIA Directives and project management best practices
The identification, planning, and allocation of resources to meet project milestones and/or initiate corrective actions when necessary
The use of EBA (Enterprise Business Application) to monitor and control project financial status and execute project managers duties in NCIA-defined Procure-to-Pay processes
The monitoring and control of project progress to ensure resources are utilised in accordance with the approved budget and within the approved timelines
The sustainment of effective communications with different stakeholders (internally and externally), through the provision of briefings and the organisation of meetings in particular, including with NCIA top management
The consideration of Programme requirements as required
The provision of relevant inputs to the various Agency's reports
The application of NCIA and P3M Best Practice guidance
Maintain liaison with other Project Managers and Programme Managers to ensure the integrity and coherence of NATO CIS systems and capabilities

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