Job Specifications
WHO WE ARE AND WHAT WE ARE PASSIONATE ABOUT:
Elevate is a nonprofit organization headquartered in Chicago. We design and implement programs that reduce costs, protect people and the environment, and ensure the benefits of clean and efficient energy reach those who need them most. We're pursuing our mission of a just and equitable world where everyone has affordable heat, power, and water in their homes and communities. We are growing nationally – expanding the reach of our programs, services, and research in collaboration with partner organizations.
OUR PEOPLE AND CULTURE:
At Elevate, our organization's greatest asset is the people we attract. Elevate employees co-create our energetic and collaborative environment, where constant learning and service to others take priority. We want our team to challenge conventional thinking in pursuit of innovation. We seek dynamic, hardworking individuals inspired to work with people of diverse backgrounds and perspectives. Every day we make a difference by placing our team, clients, and community partners first. From our mission to our focus on staff well-being and career development opportunities, there's no better place to grow your career than Elevate.
Solutions Architect
The Solutions Architect designs and champions robust, scalable technical solutions, bridging complex business needs with technical implementation to enable Elevate’s program delivery and strategic objectives. This role’s primary focus is ensuring all data services and applications align with architectural best practices and a long-term vision. As a vital part of the Technology Data Services (TDS) team, the Solutions Architect supports Elevate’s overall function and mission by fostering innovation and efficiency across our product-oriented teams. The Solutions Architect has the opportunity to shape the technical future of a mission-driven organization, working across diverse product areas and leveraging a blend of business acumen, enterprise architectural thinking, and hands-on Salesforce experience.
The Solutions Architect reports to the Director, Technology Data Services. This position is remote and is headquartered in Chicago, IL.
Responsibilities
Own the system architecture and integration patterns across all data services and applications, including Salesforce and web platforms.
Lead the design of comprehensive, scalable, and secure technical solutions that align with Elevate’s strategic goals and business requirements.
Evaluate and recommend technology stacks to ensure the scalability, performance, and security of solutions.
Serve as a subject matter expert for technical design and data management, providing authoritative guidance.
Provide direct technical guidance and mentorship to product-oriented development teams, fostering best practices and architectural adherence.
Lead the development team’s technical kick-off meetings and actively participate in business feature and epic meetings.
Collaborate closely with Program Leads, Business Analysts, Salesforce developers, and administrators on solution and improvement development.
Create technical documentation to support feature development, ensuring clarity and maintainability.
Identify and mitigate technical risks and impediments throughout the solution lifecycle, proactively addressing potential challenges.
Perform other duties as assigned.
Qualifications and Skills
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field is required; a Master’s degree is preferred
At least six (6+) years of progressive experience in software development, architecture, or technical consulting, with at least three (3+) years specifically in a Solutions Architect or similar lead design role
Demonstrated experience working with Salesforce platforms and web technologies in an integrated environment is essential
Possesses deep expertise in enterprise architecture principles, system integration patterns, and cloud-based solutions
Demonstrates strong proficiency in Salesforce architecture (Sales Cloud, Service Cloud, Experience Cloud, Apex, Lightning components) and web technologies (e.g., modern JavaScript frameworks, APIs, CMS)
Exhibits exceptional analytical, problem-solving, and critical thinking abilities
Displays excellent communication and interpersonal skills, capable of effectively conveying complex technical concepts to both technical and non-technical stakeholders
Demonstrates strong leadership qualities, including the ability to influence, mentor, and drive consensus across diverse teams
Is highly proactive, detail-oriented, and committed to continuous learning and improvement
Salesforce Architect certifications (e.g., Application Architect, System Architect) are highly preferred
Other relevant certifications in cloud platforms (e.g., AWS, Azure) or enterprise architecture frameworks (e.g., TOGAF) are a plus
Ability to operate a computer and other office productivity machinery
Ability to communicate effectiv