Skills

Communication Problem-solving Customer Service Analytics

Job Specifications

At Kody, we're on a mission to make in-person commerce simpler and smarter. As we continue our rapid growth across the UK, Hong Kong, and beyond, we're building a team of proactive, thoughtful professionals who want to shape the future with us. We are seeking a dedicated and detail-oriented Lending Associate to join our expanding team. In this role, you will be instrumental in supporting our lending operations by processing loan applications, conducting credit assessments, and ensuring compliance with regulatory requirements. You will work closely with clients to understand their needs and guide them throughout the lending process.

Location: London

Role Type: Contract (potential perm)

Key Responsibilities:

Process and review loan applications, ensuring accuracy and completeness
Conduct thorough credit assessments and evaluating borrower eligibility
Assist clients with the documentation required for loan applications
Manage partner relationships in this specific business.
Collaborate with internal teams to streamline the loan approval process
Provide exceptional customer service and respond to client inquiries
Monitor loan performance and assist in collections
Prepare reports and analytics on lending activities for management review

Requirements

Qualifications:

Bachelor's degree in Finance, Business Administration, or related field
1-3 years of experience in lending, finance, or customer service preferred
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Detail-oriented with a high degree of accuracy
Proficient in Microsoft Office Suite and experience with lending software preferred
A commitment to maintaining confidentiality and compliance with regulations
Ability to work collaboratively in a fast-paced environment

About the Company

Commerce Platform-as-a-Service modernising larger businesses with physical locations. Founded by a small group of final-year high school students and launched in July 2022, 25-year-old founder Yoyo Chang (CEO) studied at the University of Cambridge & York whilst raising over US$30M. Today, Kody's financial infrastructure and software platform is growing to connect millions of users to leading businesses all over the world. Know more